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Date:      Thu, 10 Dec 1998 12:30:02 +1030
From:      Greg Lehey <grog@lemis.com>
To:        "Jordan K. Hubbard" <jkh@zippy.cdrom.com>
Cc:        Kevin Van Maren <vanmaren@fast.cs.utah.edu>, committers@FreeBSD.ORG
Subject:   Re: Swat teams (was: problem reports)
Message-ID:  <19981210123002.K12688@freebie.lemis.com>
In-Reply-To: <28050.913254550@zippy.cdrom.com>; from Jordan K. Hubbard on Wed, Dec 09, 1998 at 05:49:10PM -0800
References:  <19981210115025.E12688@freebie.lemis.com> <28050.913254550@zippy.cdrom.com>

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On Wednesday,  9 December 1998 at 17:49:10 -0800, Jordan K. Hubbard wrote:
>> 1.  I would doubtless have answered many PRs instead of doing the work
>>     I should be, *if* I knew how to do it.  Where's the FM?
>
> I thought that was your job, Mr Author. :) Certainly nobody else
> around here seems to be writting FMs and it's probably silly to even
> hope that they will.  I'd sooner wait for Godot than for the various
> folks here to write lots of docs.

This might be a short-sighted viewpoint, especially if you have
Godot's phone number.

>> 2.  Asking people to join -committers may be the wrong way round.
>>     Find somebody who wants do join, and say ``OK, first your
>>     apprenticeship: 1000 bug reports well answered'' :-)
>
> This usually works, but sometimes you have to get more insistent,
> especially when the person in question is accumulating a backlog of
> open PRs.

Fine, but I haven't seen it happening.  I got a lot of documentation
when I got my commit privileges, but nothing said ``now go and close
your 1000 PRs''.

>> 3.  Somebody (probably you) needs to keep an eye on the bugs and see
>>     that the important ones are recognized as important, and that they
>>     get fixed.  At the moment, any fool can put in a ``system down,
>
> I try, but there are a lot of freakin' PRs here and I'm not enough of
> a kernel hacker to commit the scarier looking ones myself.  Also,
> every time I do, Bruce yells at me about a misplaced tab or some sort
> of similar criminal negligence. :-)

You misunderstand.  You (or whoever) don't have to do the work, you
just need to keep an eye on it: in other words, ensure that people
with too little experience or too extreme views don't mishandle PRs.

>>     installing Linux emulation.  Others may think little of that the
>>     fact that NFS is so unreliable that you can't do a ``make world''
>>     on an NFS mounted file system.  Clearly there needs to be a
>
> It's not that unreliable.  I do this all the time.  But yes, NFS needs
> lots of other things fixed.

That was an example.  But I haven't been able to get it to work on my
net for at least 6 months.  This is the kind of PR that can be
mishandled:

    Unable to reproduce this on *any* 3.0 system with properly sync'd
    kernel and userland.

>> 4.  One way to at least raise the awareness of the problem is to have
>>     a bugfixers mailing list, one of whose members is cvs-all.  Sure,
>
> That's sort of what committers is already supposed to do.

It needs to be made more obvious.  I'd guess that more than 50% of
committers don't feel responsible for any bug not in their immediate
area of influence.

Greg
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