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Date:      Sat, 5 Oct 2002 19:52:08 +0100
From:      Ceri Davies <setantae@submonkey.net>
To:        Giorgos Keramidas <keramida@freebsd.org>
Cc:        Bill Fumerola <billf@mu.org>, freebsd-doc@freebsd.org
Subject:   Re: hostmaster, the ftp contact?
Message-ID:  <20021005185208.GA1839@submonkey.net>
In-Reply-To: <20021005140539.GG751@hades.hell.gr>
References:  <20021005003701.GE80284@elvis.mu.org> <20021005105129.GC99605@submonkey.net> <20021005140539.GG751@hades.hell.gr>

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On Sat, Oct 05, 2002 at 05:05:39PM +0300, Giorgos Keramidas wrote:
> On 2002-10-05 11:51, Ceri Davies <setantae@submonkey.net> wrote:
> > On Fri, Oct 04, 2002 at 05:37:02PM -0700, Bill Fumerola wrote:
> > > can someone please come up with a better way to correct this?
> > >
> > > diff -u -r1.242 chapter.sgml
> > > --- mirrors/chapter.sgml	30 Sep 2002 14:31:08 -0000	1.242
> > > +++ mirrors/chapter.sgml	1 Oct 2002 17:49:31 -0000
> > > @@ -1042,8 +1042,7 @@
> > >  	<term><anchor id="mirrors-us">USA</term>
> > >
> > >  	<listitem>
> > > -	  <para>In case of problems, please contact the hostmaster
> > > -	    <email>hostmaster@FreeBSD.org</email> for this domain.</para>
> > > +	  <para>In case of problems, please contact the &a.doc;.</para>
> >
> > I think that's making the situation worse.
> > Being responsible for the DNS, hostmaster@FreeBSD.org should have a much
> > better idea of which machine is hanging at the end of a CNAME and who's
> > responsible for it than we will.
> >
> > Pointing this at questions@ makes the same amount of sense as using doc@.
> 
> Hmmm, we don't want people to flood admins at freebsd.org with
> thousands of email messages asking things like ``What does `host not
> found mean?'.''  Perhaps point users to -questions and then if their
> questions cannot be answered because they require administrative
> information that is not readily available to everyone (which should be
> a rare case), point them to admins?

Agreed.

Ceri

-- 
you can't see when light's so strong
you can't see when light is gone

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