From owner-freebsd-questions@FreeBSD.ORG Tue May 5 13:48:51 2009 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 1C2E71065673 for ; Tue, 5 May 2009 13:48:51 +0000 (UTC) (envelope-from andrew@qemg.org) Received: from mailserv.mta.ca (mailserv.mta.ca [138.73.1.1]) by mx1.freebsd.org (Postfix) with ESMTP id A57038FC25 for ; Tue, 5 May 2009 13:48:50 +0000 (UTC) (envelope-from andrew@qemg.org) Received: from [138.73.29.51] (helo=qemg.org) by mailserv.mta.ca with esmtp (Exim 4.61) (envelope-from ) id 1M1L0q-0003NW-D0; Tue, 05 May 2009 10:48:49 -0300 Date: Tue, 5 May 2009 10:52:38 -0300 (ADT) From: Andrew Wright To: Daniel Underwood In-Reply-To: Message-ID: References: User-Agent: Alpine 2.00 (BSF 1167 2008-08-23) MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed Cc: "freebsd-questions@freebsd.org" Subject: Re: Shopping for external harddrive X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 05 May 2009 13:48:51 -0000 On Tue, 5 May 2009, Daniel Underwood wrote: > and other online reviews. But I also wanted to see if any of you folks > have personal recommendations. I had an unpleasant experience with Maxtor/Seagate support this year. I had one of their OneTouch III's pack up after 6 mo, and the warranty replacement died out of the box. It took 69 days as well as dozens of phone calls + emails to get a replacement for the dead replacement. The overall failure rate of their products seems to be acceptable, but their support is just terrible. A.