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Date:      Thu, 10 Dec 1998 16:21:17 +1030
From:      Greg Lehey <grog@lemis.com>
To:        Joseph Koshy <jkoshy@FreeBSD.ORG>
Cc:        committers@hub.freebsd.org, vanmaren@fast.cs.utah.edu
Subject:   Re: Swat teams (was: problem reports)
Message-ID:  <19981210162117.F12688@freebie.lemis.com>
In-Reply-To: <199812100546.VAA04000@hub.freebsd.org>; from Joseph Koshy on Wed, Dec 09, 1998 at 09:46:29PM -0800
References:  <19981210154234.D12688@freebie.lemis.com> <199812100546.VAA04000@hub.freebsd.org>

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On Wednesday,  9 December 1998 at 21:46:29 -0800, Joseph Koshy wrote:
>
>
>> From what I've seen, the big problem is not the cases where people
>> submit patches, but where they submit PRs with no fix and with hardly
>> enough information to guess what the problem is (or even if there is a
>> problem).
>
> There are many of those no doubt.  However, a lot of our PR submitters are
> quite knowledgeable and do submit patches.  We should give PRs with patches
> a higher priority.  Even if the patch is wrong, it is a sign that the PR
> submitter did put in some work before filing the PR.

Agreed.  It should also imply that the PR is more likely to be
justified, and easier to handle.

The big thing that many people forget here, though (and it applies at
least as much to commercial support organiziations) is that the real
purpose of a PR is to draw attention to a problem.  The fact that the
PR may be difficult to handle doesn't change the underlying problem.

Greg
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