Date: Tue, 1 Sep 1998 19:38:56 -0400 From: Garance A Drosihn <drosih@rpi.edu> To: "Jordan K. Hubbard" <jkh@time.cdrom.com> Cc: freebsd-advocacy@FreeBSD.ORG Subject: Re: Suggestion for new list Message-ID: <v0401170bb212344e3cd7@[128.113.24.47]> In-Reply-To: <3981.904690168@time.cdrom.com> References: Your message of "Tue, 01 Sep 1998 16:26:16 EDT." <v04011709b212048e02be@[128.113.24.47]>
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At 3:49 PM -0700 9/1/98, Jordan K. Hubbard wrote: >> I have mixed feelings about this idea. I can understand that it >> probably would help freebsd to make sure press-people don't trip >> up over something simple. On the other hand, in some sense that >> results in a "false review" of freebsd. They would be reviewing >> "freebsd with special access to top-notch help", while other users >> would read the reviews and then have to settle for "freebsd with >> generic help". > > Erm, I hate to burst your bubble but a very high percentage of > commercial evaluations are done with direct access to tech support > people. If you read enough of them in detail, you'll find references > like: "We had a little trouble at first, but so-and-so and Sun was a > great help in explaining how to configure ..." I realize that. I'm just saying it never seems right when I see it. I always think "Yeah, but what would *I* have done if I couldn't have called so-and-so?". On the other hand, some of those calls were for things I wouldn't have had a problem with, and it was better to have the reviewer call than trash the produce due to their own ignorance. So, as I say, I have mixed feelings about it... > this especially goes for the hardware reviews, For some reason it rarely bothers me when done in hardware reviews. --- Garance Alistair Drosehn = gad@eclipse.its.rpi.edu Senior Systems Programmer or drosih@rpi.edu Rensselaer Polytechnic Institute To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-advocacy" in the body of the message
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