From owner-freebsd-infiniband@freebsd.org Mon Dec 5 01:09:04 2016 Return-Path: Delivered-To: freebsd-infiniband@mailman.ysv.freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:1900:2254:206a::19:1]) by mailman.ysv.freebsd.org (Postfix) with ESMTP id BAF56C677E0 for ; Mon, 5 Dec 2016 01:09:04 +0000 (UTC) (envelope-from supportadmin@mellanox.com) Received: from smtp15-phx-sp1.mta.salesforce.com (smtp15-phx-sp1.mta.salesforce.com [136.147.46.238]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (Client did not present a certificate) by mx1.freebsd.org (Postfix) with ESMTPS id 9719F14A0 for ; Mon, 5 Dec 2016 01:09:04 +0000 (UTC) (envelope-from supportadmin@mellanox.com) Received: from [10.246.216.29] ([10.246.216.29:50048] helo=na3-app2-9-phx.ops.sfdc.net) by mx2-phx-sp1.mta.salesforce.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTPS (cipher=DES-CBC3-SHA) id DA/A3-07606-DFCB4485; Mon, 05 Dec 2016 01:03:57 +0000 Date: Mon, 5 Dec 2016 01:03:57 +0000 (GMT) From: Mellanox Support Admin To: "freebsd-infiniband@freebsd.org" Message-ID: Subject: Mellanox Case # 00320058 : RE: Slow speed with Mellanox IS5023 Switch and Connect-X3 cards was updated [ref:_00D507heg._50050q9Npg:ref ] MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable X-SFDC-LK: 00D500000007heg X-SFDC-User: 0055000000366Fh X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: workflowActionAlert X-SFDC-EntityId: 01W500000004xvX X-SFDC-Interface: internal X-BeenThere: freebsd-infiniband@freebsd.org X-Mailman-Version: 2.1.23 Precedence: list List-Id: Infiniband on FreeBSD List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 05 Dec 2016 01:09:04 -0000 Dear Vin=C3=ADcius Ferr=C3=A3o,=20 Your Mellanox support case # 00320058/ has been updated By , with the fol= lowing comment:=20 /------------------------------------------------------------- Hello Vin=C3=ADcius Ferr=C3=A3o, Thank you for contacting Mellanox Technical Support. 1) DId you try changing switch ports when testing performance between two F= reeBSD machines through switch? 2) What happens when you try a back-to-back connection between two FreeBSD = machines? Do you get good results? 3) Did you test the performance between FreeBSD and a Linux machine through= switch? Please, follow the provided procedure in order to query your unmanaged swit= ch:=20 =20 1) Download and install MFT (Mellanox Firmware Tool): http://www.mellanox.com/content/pages.php?pg=3Dmanagement_tools&menu_sectio= n=3D34 Refer to the User Manual for the installation instructions: http://www.mellanox.com/pdf/MFT/MFT_user_manual.pdf =20 2) From one of the nodes in the fabric, invoke: ibswitches. Match the relevant switch GUID from the Mellanox switch label to the LID. =20 3) From one of the nodes in the fabric , invoke: mst start -> mst ib add ->= mst status =20 4) Identify the relevant unmanaged switch mst representation based on the s= witch LID (from previous step 2). * Matching the remote switch mst device representation to the relevant swit= ch procedure: Locate the switch in the "ibswitches" output and retrieve the switch LID.= =20 Convert the LID from Decimal to Hexadecimal base. Locate the device with this LID (in hex base) from the "mst status" output.= =20 5) Invoke the following command, and provide the output: flint -d q We're looking forward to hearing from you. Best regards, Mellanox Technical Support -------------------------------------------------------------/ Thank You,=20 =20 Click on the link to access the case:=20 https://mymellanox.force.com/support/5005000000q9Npg Don=E2=80=99t forget to check out our Online Academy, register now to learn= about the products and technology, http://academy.mellanox.com/login/index= .php=20 /------ Your Case Comments History ------=20 ------------------------------------------------- Created by: Benny Filin 2016-12-05 01:03:55 Hello Vin=C3=ADcius Ferr=C3=A3o, Thank you for contacting Mellanox Technical Support. 1) DId you try changing switch ports when testing performance between two F= reeBSD machines through switch? 2) What happens when you try a back-to-back connection between two FreeBSD = machines? Do you get good results? 3) Did you test the performance between FreeBSD and a Linux machine through= switch? Please, follow the provided procedure in order to query your unmanaged swit= ch:=20 =20 1) Download and install MFT (Mellanox Firmware Tool): http://www.mellanox.com/content/pages.php?pg=3Dmanagement_tools&menu_sectio= n=3D34 Refer to the User Manual for the installation instructions: http://www.mellanox.com/pdf/MFT/MFT_user_manual.pdf =20 2) From one of the nodes in the fabric, invoke: ibswitches. Match the relevant switch GUID from the Mellanox switch label to the LID. =20 3) From one of the nodes in the fabric , invoke: mst start -> mst ib add ->= mst status =20 4) Identify the relevant unmanaged switch mst representation based on the s= witch LID (from previous step 2). * Matching the remote switch mst device representation to the relevant swit= ch procedure: Locate the switch in the "ibswitches" output and retrieve the switch LID.= =20 Convert the LID from Decimal to Hexadecimal base. Locate the device with this LID (in hex base) from the "mst status" output.= =20 5) Invoke the following command, and provide the output: flint -d q We're looking forward to hearing from you. Best regards, Mellanox Technical Support ------------------------------------------------- Created by: Jubran Jubran 2016-12-01 16:41:35 Hello Vin=C3=ADcius Ferr=C3=A3o, Thank you for contacting Mellanox Technical Support. 1) DId you try changing switch ports when testing performance between two F= reeBSD machines through switch? 2) What happens when you try a back-to-back connection between two FreeBSD = machines? Do you get good results? 3) Did you test the performance between FreeBSD and a Linux machine through= switch? Please, follow the provided procedure in order to query your unmanaged swit= ch:=20 =C2=A0 1) Download and install MFT (Mellanox Firmware Tool): http://www.mellanox.com/content/pages.php?pg=3Dmanagement_tools&menu_sectio= n=3D34 Refer to the User Manual for the installation instructions: http://www.mellanox.com/pdf/MFT/MFT_user_manual.pdf =C2=A0 2) From one of the nodes in the fabric, invoke: ibswitches. Match the relevant switch GUID from the Mellanox switch label to the LID. =C2=A0 3) From one of the nodes in the fabric , invoke: mst start -> mst ib add ->= mst status =C2=A0 4) Identify the relevant unmanaged switch mst representation based on the s= witch LID (from previous step 2). * Matching the remote switch mst device representation to the relevant swit= ch procedure: Locate the switch in the "ibswitches" output and retrieve the switch LID.= =20 Convert the LID from Decimal to Hexadecimal base. Locate the device with this LID (in hex base) from the "mst status" output.= =C2=A0 5) Invoke the following command, and provide the output: flint -d q We're looking forward to hearing from you. Best regards, Mellanox Technical Support=20 -------------------------------------------------------/