Date: Tue, 1 Aug 2006 10:40:19 -0700 From: Monika Goyal <mgoyal@google.com> To: <freebsd-chat@freebsd.org> Subject: Technical Support Engineer-Enterprise, Google, Dublin-Ireland Message-ID: <200608011740.k71HeJee028021@zps76.corp.google.com>
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Hi, I would sincerely appreciate if you could please post this job in your group. Job Description- The Technical Support Engineer will provide technical assistance and remote troubleshooting support as part of a global 24-7 support organization. This individual will also work closely with Engineers, Product Managers, and Sales Engineers to improve the product's vision and to make Google customers successful. Requirements: . BS degree in Computer Science or related technical degree. . 3 + years industry experience in technical support, professional services, engineering, or systems engineering. . Strong Linux/Unix system administration skills with understanding of basic network administration. . Strong understanding of web-related standards, such as HTTP, HTML, XML, XSLT. . Understanding of web-based security standards (cookie-based SSO, SAML, NTLM, Basic). . Hands-on experience implementing, troubleshooting, and supporting Linux/Unix operating system, internet-based applications, and Apache web servers. . Strong presentational and communication skills, both verbal and written. . Outstanding account management, follow-through and problem solving skills, resourcefulness, and attention to detail. . Excellent customer skills and ability to work in a variety of customer situations. . Familiarity with programming/scripting in C++, Java, Python, Perl, JavaScript, shell is preferred. . Experience with relational databases (Oracle, Sybase, MySQL, PostgreSQL, SQLServer) is preferred. . Experience with developing training materials and documentation development is preferred. . Experience with network appliance technical support is a plus. . Fluency in one or more the following languages is required: German, French, Spanish or Italian. . Fluency in English is required. Please email me at <mailto:mgoyal@google.com> mgoyal@google.com. Best Regards, Monika Goyal Internet Recruiter 1600 Amphitheatre Parkway Mountain View, CA 94043 Direct: (650)253-2157 Email: mgoyal@google.com Website: <http://www.google.com/>; www.google.com
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