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Date:      Tue, 02 Jan 2001 14:29:16 +0200 (IST)
From:      Roman Shterenzon <roman@harmonic.co.il>
To:        "Michael C . Wu" <keichii@iteration.net>
Cc:        Greg Lehey <grog@lemis.com>, freebsd-stable@FreeBSD.ORG
Subject:   Re: vinum malfunction!
Message-ID:  <978438556.3a51c99cea732@webmail.harmonic.co.il>
In-Reply-To: <20010102034408.B56810@peorth.iteration.net>
References:  <20001231101426.K99806@wantadilla.lemis.com> <Pine.LNX.4.10.10101011231530.21348-100000@shark.harmonic.co.il> <20010102092819.K44043@wantadilla.lemis.com> <978425185.3a519561dbcdb@webmail.harmonic.co.il> <20010102193241.C40453@wantadilla.lemis.com> <978427080.3a519cc850a45@webmail.harmonic.co.il> <20010102034408.B56810@peorth.iteration.net>

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Quoting "Michael C . Wu" <keichii@iteration.net>:

> On Tue, Jan 02, 2001 at 11:18:00AM +0200, Roman Shterenzon scribbled:
> | Quoting Greg Lehey <grog@lemis.com>:
> | To sum it up:
> | 1) This argument is becoming ugly.
> 
> You are getting free consultancy.  Greg charges a pretty
> price for consultancy.  And you are "demanding" service.
..snip...
> | 3) I was trying to say that saying "too much text doesn't allow me to
> work on
> | it" is an EXCUSE. The PR had the needed information and it wasn't
> mutilated.
> | Perhaps you think that this bug seldom occures, or, perhaps you have
> some other
> | reason.
> 
> Sarcasm does not win you free support.
> 
> | 4) RAID-5 cost our company enormous down-time and cost me personally
> my health.
> | This is why I think it's dangerous and I want to warn others until
> this bug is
> | fixed.
> 
> It's documented.
Where? I asked to document it, but haven't seen it documented.
If it's already documented, then I'm happy.

> | 5) I'm using webmail, thus I'm unable to control the format of the
> sent mail.
> | Sorry.
> 
> You are a consultant, and you should be able to find a real MUA
> for your work.
I'm happy that you know what I should and shouldn't know better than me.

> | 6) If it's so hard to you to dig valuable information from PR 22103, I
> can do it
> | by myself and resubmit it. Will this make any difference?
> 
> I read PR/22103, and I don't think you did submit the necessary
> information.
What's missing? Be constructive, not destructive

> | 7) I appreciate your work.
> 
> Then please do not sound demanding and make it look like you think that
> you "deserve" debugging help.  Greg is doing this pro bono, you know?
> Like, your company is not paying him.  If your company would pay him,
> I am sure this problem could be resolved via other means.

Hello? Do you hear me? Have you read what I've written?
I *never* *ever* wanted free support for vinum, I just wanted to help vinum
development, and AFAIK I did my best. And I didn't bug greg about this, I
submitted info and nothing was done- it was fine with me, I did what I could do
about it. What did irritate me is that greg mailed the other person and told
him to send a report. My and another person's reports weren't considered at all.

--Roman Shterenzon, UNIX System Administrator and Consultant
[ Xpert UNIX Systems Ltd., Herzlia, Israel. Tel: +972-9-9522361 ]


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