Date: Wed, 22 May 2002 14:37:52 -0400 (EDT) From: autoassist@support.juno.com To: freebsd-questions <freebsd-questions@FreeBSD.org> Subject: A very humour game --> Ref #[1M0FeCR0QJ4VVaa] Message-ID: <200205221837.OAAAA17356@scanmail1.nyc.untd.com>
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This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ----__JNP_000_7a00.7132.1833 Content-Type: multipart/alternative; boundary=--__JNP_000_66b3.4444.5ea3 This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ----__JNP_000_66b3.4444.5ea3 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Thank you for contacting Juno. This inquiry is being handled by our automated response system, Auto Assist. Please follow the instructions below to obtain answers to your questions: 1. Below you will find a list of commonly asked topics. 2. Find the relevant topic and then find the question that best fits your query. 3. Copy the code (or codes) that appears before the question. 4. Click on the 'Reply' button; paste the code at "end" of the Subject line and 'Send' the mail. If you select two questions, the Subject line in your reply will look something like this: Subject: Re: [1Lxo1Bgi7H10xaa] SAS111, BRW111 The answer(s) to the code(s) you entered will be sent to you within 5 minutes! ****************************************************** COMMONLY ASKED TOPICS (Find the relevant topic and then find your question) ****************************************************** What's New? Frequently asked Questions Juno Services: Platinum and Basic Juno Software CD Information Installing and Getting Started Access Numbers Connecting E-Mail Browsing the Internet Billing Juno Tell-A-Friend Spam and Safety Password Error Messages Juno Homepage Contact Juno Miscellaneous Merger with NetZero - United Online ******************** CODES AND QUESTIONS ******************** ------------------- What's New? ------------------- Code Question NEW111 Comcast member: How do I download Juno? ---------------------------------------- Frequently Asked Questions ---------------------------------------- Code Question SAS111 I'm receiving unsolicited e-mail messages. ERM112 Error: Your account is currently not enabled to access the World Wide Web. EML115 I can send e-mail, but I can't receive them. CTG118 I got disconnected. EML135 Error: Errors encountered during mail transmission... CTG114 I can get/send mail but cannot connect to the web. EML119 I haven't received mail that was sent to me. SWJ118 How do I upgrade to Juno 5.0? ERM122 Error: Juno was unable to connect to its central computers. EML114 Can I use Outlook, Outlook Express, or Eudora, to check my Juno e-mail? ----------------------------------------------- Juno Services (Platinum & Basic) ----------------------------------------------- Code Question JSV111 What is Juno's Platinum/paid service and how do I signup? JSV112 How do I signup for Juno's free Internet service? JSV113 How is Juno's Platinum/paid service different from Juno's free Internet service? JSV114 I want to signup for Juno's e-mail service only? JSV115 How much does Juno's Platinum/paid service cost? JSV116 Can I signup for the paid service over phone? JSV117 Why do I see ads on Juno? JSV118 Juno service agreement (terms of service) JSV119 Guidelines for using the Juno service JSV121 How do I refer a friend to Juno? JSV122 I am a paying member. Why do I see the floating ad banner (Juno guide)? JSV123 Does Juno offer family accounts? JSV124 Can my business use Juno as its e-mail service? EML141 What limits does Juno set on its e-mail service? Can my limits be increased? PSW116 What is a PIN and how do I get one? -------------------- Juno Software -------------------- Code Question SWJ111 What are the features of the Juno 5.0 software? SWJ112 I don't have all the features of Juno. SWJ113 How do I use my Juno account on more than one computer? SWJ114 I am unable to import my account to another computer. SWJ115 Juno is very slow (freezes, locks up). SWJ116 Can I receive calls on my telephone when connected to Juno? SWJ117 How do I set up Juno 5.0 to check my non-Juno e-mail? SWJ118 How do I upgrade to Juno 5.0? SWJ119 How do I uninstall and do a fresh installation of Juno? SWJ121 There is no Juno icon on my desktop. SWJ122 How do I make a back up of my Juno account? SWJ123 How do I delete my account? SWJ124 Will upgrading to Juno 5.0 affect my existing mail/address book? SWJ125 Will I be able to downgrade after the upgrade? SWJ127 I've accidentally deleted my Juno account from my computer. SWJ128 My hard drive crashed and I can't access my Juno from my computer. SWJ129 When I login, a sound plays even though I turned the sound option off. SWJ131 I have problems printing my messages using Juno. SWJ132 Shortcut keys in Juno. SWJ133 I double-click on the Juno icon, but nothing happens. --------------------- CD Information --------------------- Code Question CDR111 How can I order a Juno CD and how much does it cost? CDR112 How do I give Juno to a friend? CDR113 I haven't received my CD. CDR114 I received a damaged CD. CDR115 Is the Juno software available on a floppy? CDR116 What is the fastest way to get the Juno software? ----------------------------------------- Installing And Getting Started ----------------------------------------- Code Question INS111 How do I install Juno from the web? INS112 I have downloaded Juno-what next? INS113 How do I install Juno from a CD? INS114 How can I upgrade to the latest version of Juno? INS115 How do I sign up for Juno Platinum/paid service? INS116 What are the minimum system requirements? INS117 Do I require the latest version of Internet Explorer to use Juno? INS118 Which browsers are compatible with Juno? INS121 My modem is not installed/working. INS122 Is there a charge for upgrading to the latest Juno version? INS123 I want Juno to connect when I double click on the Internet Explorer icon? INS128 I am having trouble with Macromedia Flash. INS129 Error: Microsoft dial-up adaptor is not installed. INS131 Windows NT 4.0: dial-up networking installation EML148 I get a message stating that my computer is missing the riched.dll.file. ERM129 Error: Juno is unable to access/setup your modem. ERM142 Error: Juno was unable to install the software it needs to connect to the web. ERM143 I get a message stating I need a complete copy of Microsoft windows. -------------------------- Access Numbers -------------------------- Code Question ANU111 Is my access number local? ANU112 Does the Juno Platinum have more access numbers? ANU113 Where can I find an updated list of access-numbers? ANU114 My phone bill includes long distance charges... ANU115 How do I change my access numbers? ANU116 My local access number does not show up on the selection list. ANU117 Error: Juno was unable to connect to the central computers using the access numbers that you have chosen. ANU118 What happened to the access numbers in my area? ANU119 Does Juno have 800, toll free numbers to access the Internet? ANU122 I am having trouble connecting to my access number. ANU123 None of Juno's access numbers are local calls for me. ANU124 How do I request an access number in my area? ------------------- Connecting ------------------- Code Question CTG111 I can't connect to Juno. I get a busy signal. CTG112 How do I connect to the Internet? CTG113 I cannot get/send mail or connect to the web. CTG114 I can get/send mail but cannot connect to the web. CTG115 I cannot get/send mail but can connect to the web. CTG117 I received a RAS error 602 / "port already open". CTG118 I got disconnected. CTG122 How do I modify the speed at which my modem connects? CTG123 Why is my modem not connecting at 56k? CTG127 Dial up connection box pops up repeatedly. CTG129 My connection times out. CTG131 How do I use a calling card to connect to Juno? CTG132 I can't get or send mail when connected to the web through another ISP or LAN? CTG133 Juno stops responding when detecting if I have dial-up networking installed. CTG134 The port speed of my modem is set too low. CTG135 Problems with modem sound/volume. CTG137 How do I set up my dialing profile? ANU115 How do I change my access numbers? ERM113 Error: Juno was unable to create a dial-up networking entry. ERM122 Error: Juno was unable to connect to its central computers... ERM125 Error: Juno cannot detect a dial tone. ERM129 Error: Juno is unable to access/setup your modem. BRW116 My web pages download slowly? ---------- E-Mail ---------- Code Question EML111 Can I have more than one e-mail address? EML112 Can I change my e-mail address? EML113 What are Juno's SMTP and POP3 addresses? EML114 Can I use Outlook, Outlook express, or Eudora, to check my Juno e-mail? EML115 I can send e-mail, but I can't receive them. EML116 Does Juno offer web-based e-mail? EML117 How do I access my mail from a computer that does not have the Juno software? EML118 Mail returned with the error message "mail quota exceeded"/"mailbox disk quota exceeded". EML119 I haven't received mail that was sent to me. EML121 My e-mail was returned. What do I do? EML122 Mail returned with the error message "service unavailable". EML123 Mail returned with the error message "user unknown". EML124 Mail returned with the error message "account inactive". EML125 It takes long for messages to be retrieved/sent. EML126 The e-mail/attachments I receive are garbled (unreadable). EML127 I'm unable to get/send mail using one of my accounts. The other accounts work properly. EML128 How do I attach files to my e-mail? EML129 What is a mail assistant? How do I set up mail assistants? EML131 I have trouble opening attachments. EML132 How do I set up Juno 5.0 to check an external e-mail account? EML133 I lost my e-mail folders and address book. EML134 I want to set Juno as my default mail client. EML135 Error: errors encountered during mail transmission... ERM123 Error: please wait a moment while Juno loads the message you have selected. EML137 Error: mail transfer error. EML138 Unable to send photos, music files, presentations etc. as attachments. EML139 I deleted my account. Can I get it back? EML141 What limits does Juno set on its e-mail service? Can my limits be increased? EML142 How can I change fonts, colors, images, and stationary in Juno? EML143 How can I transfer my address book & e-mail to my account on another computer? EML144 Accidentally deleted mail. EML145 I can't transfer mail. EML146 When I click a hyperlink in a e-mail I've received, I don't get connected to the Web. EML147 Juno starts when I click on a mail-related link in Internet Explorer although I disabled this setting. EML148 When I try installing Juno, I get a message stating that my computer is missing the riched.dll.file EML149 My computer slows down when I receive new mail or ads. EML151 How do I: use the address book; create and edit a mailing list; create and edit a signature. EML152 How do I: blind carbon copy (BCC) a message; compose a plain text message; view message headers. EML153 How do I: permanently delete messages; save all my outgoing messages; retrieve messages from outbox. EML154 What is: E-Mail; E-Mail address; user name; URL (uniform resource locator) -------------------------------- Browsing The Internet -------------------------------- Code Question CTG118 I get disconnected very often. CTG127 Dial up connection box pops up repeatedly. ERM112 Error: Your account is currently not enabled to access the World Wide Web. ERM124 Error: Page cannot be displayed. ERM139 No DNS entry. ERM141 I get a message stating that Juno can't configure my Web browser's proxy. BRW112 I'd like to connect to the Web (using my Juno connection) by double clicking on the Internet Explorer icon. BRW114 My Juno is very slow (freezes, locks up). BRW115 Error: No PPP control protocols configured (RAS 720). BRW116 My Web page comes up (download) very slowly. BRW117 How do I remove the drop-down list of the Web site addresses from the address bar? BRW118 Error: Internet Explorer cannot download... BRW121 How do I set Internet Explorer as my default browser? BRW122 How do I set Netscape navigator as my default browser? BRW123 Error: you will need to install version 3.0 or higher of Internet Explorer or Netscape BRW124 How do I change the security settings on my browser? BRW125 How do I set a home page of my choice? BRW126 What is a cookie? How do I delete the cookies from my computer? BRW127 When on the Web, certain Web sites launch automatically. BRW133 I'd like to save my bookmarks and/or favorites. BRW134 I'd like my list of favorites in IE sorted alphabetically. BRW135 I'd like to print out my list of favorites. BRW136 I need to copy my list of favorites onto my new computer. BRW137 I cannot see pictures on Web sites. BRW138 In Juno 5.0, can I use my own browser instead of Juno's web browser? BRW142 Juno doesn't respond when I type an address that uses ftp:// before the address. BRW144 Can I hide or minimize the Juno guide? BRW145 Graphics or Web pages do not display properly. ---------- Billing ---------- Code Question BIL111 I want to find the details of my billing information? BIL112 How do I update my billing information (card number and address)? BIL113 How can I pay for Juno Platinum? BIL114 How do I cancel my account? BIL115 Can I pay by check or money order? BIL116 Can I change my mode of payment? BIL117 Can I sign-up again for a Juno Platinum account. BIL118 I want to check my account summary, billing history or usage report. BIL119 Please send me a list of Juno's billing policies? BIL121 I have a billing problem with my Juno Platinum service account. --------------------------- Juno Tell-A-Friend --------------------------- Code Question JTF111 What is Juno Tell-a-Friend program? JTF112 Do I get $20 for every new member I introduce to the Platinum service? JTF113 How do I participate in the "Juno Tell-a-Friend program"? ------------------------ Spam And Safety ------------------------ Code Question SAS111 I'm receiving unsolicited e-mail messages. SAS112 Can I change my e-mail address to avoid Spam? SAS113 How can I ensure safe surfing (no pornography) when on the Internet? SAS114 Should I reply to spam? SAS115 I have received virus-infected e-mail. SAS116 Can I block certain e-mail addresses using Juno? SAS117 What is a virus? How do I check attachments for viruses? SAS118 What is hacking? How do I prevent and report hacking? SAS121 How do I prevent unauthorized access and ensure privacy of my account? SAS122 Is it safe to provide my credit card details online? SAS123 Clicking the home button takes me to a pornographic site. SAS124 What is Juno's privacy policy? BRW124 How do I change the security settings on my browser? --------------- Password --------------- Code Question PSW111 I have forgotten my password? PSW112 The number of characters in my password seems to have changed. PSW113 How can I change my Juno password? PSW114 How do I automatically save/enter the Juno password? PSW115 Error: You recently changed the password for this account on another computer. PSW116 What is a PIN and how do I get one? PSW117 Error: Invalid username or password ------------------------ Error Messages ------------------------ Code Question ERM111 Error: RAS 602, port already open. ERM112 Error: Your account is currently not enabled to access the World Wide Web. ERM113 Error: Juno was unable to create a dial-up networking entry. ERM114 Error: RAS 720 or RAS 731, No PPP control protocols configured. ERM115 Errors: General protection fault, application/memory errors, system freeze... ERM116 Error: Authorization failure - unable to connect; I can't send or receive e-mail. ERM117 Error: RAS 718, PPP timeout. ERM118 Error: RAS error 650, Remote access server is not responding. ERM119 Error: Juno caused an invalid page fault in module jcore.dll. ERM121 Error: Juno caused an invalid page fault in module unknown. ERM122 Error: Juno was unable to connect to its central computers. ERM123 Error: Please wait a moment while Juno loads the message... ERM124 Error: Page cannot be displayed. ERM125 Error: Juno cannot detect a dial tone... ERM126 Error: RAS 691, Member id / password invalid. ERM127 Error: RAS 645, Internal authentication error. ERM128 Error: Your computer has been disconnected... ERM129 Error: Juno is unable to setup your modem. ERM131 Error: Mail quota exceeded. ERM132 Error: RAS 659, 667, 669, 670, 671, 672, 673, or 692. ERM133 Error: RAS 630, The port was disconnected due to hardware failure. ERM134 Main .dll file errors, example: "wsock32.dll"; "kernal32.dll" etc. ERM135 Error: RAS 621, Cannot open the phone book file. ERM136 Error: Java script missing. ERM137 Error: Juno needs to update your Windows NT network configuration before you can connect... ERM138 Error: Concurrent usage. ERM139 No DNS entry. ERM141 I get a message stating that Juno can't configure my web browser's proxy. ERM142 Error: Juno was unable to install the software it needs to connect to the web. ERM143 I get a message stating I need a complete copy of Microsoft Windows. ERM144 I get message stating wrong information specified (RAS error code 604). ERM145 I get a message stating out of buffers (RAS error 614). ERM147 I can't start Juno and I get a message stating my system time is incorrect. ERM148 I get a message stating that my computer doesn't have enough hard disk space. ERM149 Error 629: Port disconnected by the remote computer. ERM151 Error 666: Device not ready. ERM152 Error 678: No answer. ERM154 Error: Proxy server. ERM155 Error: TCP/IP not installed. ------------------------ Juno Homepage ------------------------ Code Question JHP111 How can I use Juno's Instant Messenger? JHP112 How do I add a 'buddy' on the Instant Messenger? JHP113 Why does the Juno Instant Messenger pop up every time I start my computer? JHP115 Palm VII: Downloading, installing and more information. JHP116 What is Juno WebMail? How do I use it? ------------------- Contact Juno ------------------- Code Question BIL111 I want to find the details of my billing information? CJU111 What are the support options available to me? CJU113 I am experiencing technical problems with Juno. CJU114 How do I use the "contact Juno" wizard? CJU115 Where do I find Juno's corporate information? CJU116 How do I advertise on Juno? ---------------------- Miscellaneous ---------------------- Code Question MIS111 Does Juno have a Mac, Linux, Dreamcast or Win CE version? MIS112 What is Juno's stock symbol? Where does it trade? MIS113 Can I use Juno outside the United States? MIS114 How do I get AOL 5.0 and Juno to work on the same computer? -------------------------------------------------- Merger With NetZero - United Online -------------------------------------------------- Code Question UTD111 What is United Online? UTD112 How will Juno's merger with NetZero affect my service and/or E-Mail address? UTD113 What will be United Online's stock symbol? Where does it trade? UTD114 What will the members gain out of this merger? UTD115 Where can I find more information about United Online? ----__JNP_000_66b3.4444.5ea3 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; charset=3Diso-8859-1"> <META content=3D"MSHTML 5.50.4913.1100" name=3DGENERATOR> <style type="text/css"> <!-- .Header_red { font-family: Arial, Helvetica, sans-serif; font-size: 10pt; font-style: normal; font-weight: bold; color: #cc3300} .text { font-family: Arial, Helvetica, sans-serif; font-size: 10pt; font-style: normal; font-weight: normal; color: #000000} .header_blue { font-family: Arial, Helvetica, sans-serif; font-size: 10pt; font-style: normal; font-weight: bold; color: #333399; text-decoration: underline} --> </style> </HEAD> <BODY style=3D"BACKGROUND-COLOR: #ffffe6" bottomMargin=3D0 bgColor=3D#= ffffe6=20 leftMargin=3D3 topMargin=3D0 rightMargin=3D3><BR> <TABLE cellSpacing=3D0 cellPadding=3D1 width=3D594 bgColor=3D#666666 border= =3D0> <TR> <TD> <TABLE cellSpacing=3D0 cellPadding=3D0 width=3D594 bgColor=3Dwhite = border=3D0> <TR> <TD width=3D5 height=3D538 rowSpan=3D5> </TD> <TD colSpan=3D2 height=3D14><FONT size=3D-1><SPAN class=3Dtext><= SPAN=20 class=3Dtext><SPAN class=3Dtext>This message is in MIME format. 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To receive a text version of this message, send a blank mail to autoassist@support.juno.com with TXT111 in the subject line.</SPAN></SPAN></SPAN></FONT><FONT size=3D-1><BR></FONT> <HR> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dbottom width=3D73 height=3D85><IMG=20 src=3D"cid:part1.20020320.162940.441.0.thearcher4@juno.com"=20 XJUNOLINK=3D"0"><BR><IMG=20 src=3D"cid:part2.20020320.162940.441.0.thearcher4@juno.com"=20 XJUNOLINK=3D"0"></TD> <TD class=3Dtext vAlign=3Dbottom width=3D511 height=3D85>Thank you for contacting Juno. <BR>Your query is being handled by our automated response system,<SPAN class=3DHeader_red> Auto Assist</SPAN>. </TD></TR> <TR> <TD colSpan=3D2 height=3D13> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dcenter borderColor=3D#000000 bgColor=3D#b3c2dc=20 colSpan=3D2 height=3D204> <BLOCKQUOTE> <P><BR>Please follow the instructions below to obtain answers to your questions:<A name=3Daa_instructions></A> </P></BLOCKQUOTE> <OL> <LI><SPAN class=3Dtext>Below you will find a list of <A=20 href=3D"#topics">commonly asked topics</A>.</SPAN></LI> <LI><SPAN class=3Dtext>Click on a relevant topic and <B>find the question</B> that best fits your query.</SPAN></LI> <LI><SPAN class=3Dtext><B>Click</B> on the question <B>and send</B> the mail.</SPAN><SPAN class=3Dtext><BR><BR><B=20 class=3Dheader_blue>Note: Do not make any changes whatsoever to the Subject line of the e-mail.</B><BR></SPAN></LI></OL> <BLOCKQUOTE>If you want to request more than one document, follow the same procedure again. The answer that corresponds to the question you clicked on should be sent to you <B>within five minutes!</B> </BLOCKQUOTE></TD></TR> <TR> <TD class=3Dtext colSpan=3D2 height=3D285> <HR> <SPAN class=3DHeader_red>COMMONLY ASKED TOPICS</SPAN><A=20 name=3Dtopics></A><BR>(Click on the relevant topic to find your question)<BR><BR> <TABLE width=3D"100%" border=3D0> <TR> <TD class=3Dtext vAlign=3Dtop> <UL> <LI><A href=3D"#faq">Frequently asked Questions</A> <LI><A href=3D"#A">Juno Services: Platinum and Free</A> <LI><A href=3D"#B">Juno Software </A> <LI><A href=3D"#C">CD Information </A> <LI><A href=3D"#D">Installing and Getting Started</A> <LI><A href=3D"#E">Access Numbers </A> <LI><A href=3D"#F">Connecting</A> <LI><A href=3D"#G">E-Mail</A>=20 <LI><A href=3D"#H">Browsing the Internet</A> <LI><A href=3D"#I">Billing</A> </LI></UL></TD> <TD class=3Dtext vAlign=3Dtop> <UL> <LI><A href=3D"#J">Juno Tell-A-Friend</A> <LI><A href=3D"#K">Spam and Safety</A> <LI><A href=3D"#L">Password</A> <LI><A href=3D"#M">Error Messages</A> <LI><A href=3D"#N">Juno Homepage</A> <LI><A href=3D"#O">Contact Juno</A> <LI><A href=3D"#P">Miscellaneous</A> <LI><A href=3D"#Q">Merger with NetZero - United Online</A></LI> <LI><A=20 href=3D"#aa_feedback">Feedback</A><BR></LI></UL></TD></TR></TABLE></TD></TR> <TR> <TD width=3D5 rowSpan=3D58> </TD> <TD class=3Dtext vAlign=3Dbaseline align=3Dright colSpan=3D2 height=3D24><A=20 href=3D"#aa_instructions">Back to Instructions</A></TD></TR> <TR> <TD class=3DHeader_red colSpan=3D2 height=3D80> <HR> CODES AND QUESTIONS<BR> <HR> </TD></TR> <TR> <TD class=3Dheader_blue align=3Dleft colSpan=3D2 height=3D35>Frequently Asked Questions<A name=3DFAQ></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><B><BR></B><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS111">Receiving=20 unsolicited e-mail</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM112">Error:=20 Your account is currently not enabled to access the World Wide Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML115">Can=20 send e-mail, but can't receive</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG118">I=20 got disconnected</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML135">Error:=20 Errors encountered during mail transmission...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG114">Can=20 get and send mail but cannot connect to the Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML119">I=20 haven't received mail that was sent to me</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ118">How=20 do I upgrade to Juno 5.0?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM122">Error:=20 Juno was unable to connect to its central computers</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML114">Can=20 I use Outlook, Outlook Express, or Eudora, to check my Juno=20 e-mail?</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A> </TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D49> <HR> Juno Services (Platinum & Free)<A name=3DA></A></TD> <TD width=3D5 height=3D49> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop align=3Dleft colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV111">What=20 is Juno's Platinum service and how do I sign up?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV112">How=20 do I sign up for Juno's Free Internet service?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV113">How=20 is Juno Platinum different from Juno Free Internet=20 service?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV114">Can=20 I sign up for Juno's e-mail service only?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV115">How=20 much does the Juno Platinum service cost?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV116">Can=20 I sign up for the paid service over phone?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV117">Why=20 do I see ads on Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV118">Juno=20 service agreement (terms of service)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV119">Guidelines=20 for using the Juno service</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV121">Refer=20 a friend to Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV122">Why=20 do I see the floating ad banner (Juno guide) on my Platinum=20 account?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV123">Does=20 Juno offer family accounts?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JSV124">Can=20 I use Juno's e-mail service for my business needs?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML141">Does=20 Juno set any limits on its e-mail service?</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW116">What=20 is a PIN and how do I get one?</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D50> <HR> Juno Software<A name=3DB></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ111">Features=20 of the Juno 5.0 software</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ112">I=20 don't have all the features of Juno</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ113">How=20 do I use my Juno account on more than one computer?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ114">Unable=20 to import account to another computer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ115">Juno=20 is very slow (freezes, locks up)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ116">Can=20 I receive calls on my telephone when connected to Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ117">Setup=20 Juno 5.0 to check non-Juno e-mail</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ118">How=20 to upgrade to Juno 5.0</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ119">How=20 do I uninstall and do a fresh installation of Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ121">There=20 is no Juno icon on my desktop</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ122">How=20 do I make a back up of my Juno account?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ123">How=20 do I delete my account?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ124">Will=20 upgrading to Juno 5.0 affect my existing mail/address=20 book?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ125">Will=20 I be able to downgrade after the upgrade?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ127">Accidentally=20 deleted my Juno account from my computer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ128">My=20 hard drive crashed and I can't access my Juno from my=20 computer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ129">When=20 I login, a sound plays even though I turned it off</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ131">Problems=20 printing messages on Juno</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ132">Shortcut=20 keys on Juno</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SWJ133">I=20 double-click on the Juno icon, but nothing happens</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D49> <HR> CD Information<A name=3DC></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><B><BR></B><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CDR111">How=20 can I order a Juno CD and how much does it cost?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CDR112">Give=20 Juno to a friend</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CDR113">I=20 haven't received my CD</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CDR114">I=20 received a damaged CD</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CDR115">Is=20 the Juno software available on a floppy?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CDR116">What=20 is the fastest way to get the Juno software?</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D49> <HR> Installing And Getting Started<A name=3DD></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop align=3Dleft colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS111">How=20 do I install Juno from the Web?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS112">I=20 have downloaded Juno - what next?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS113">How=20 do I install Juno from a CD?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS114">How=20 can I upgrade to the latest version of Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS115">How=20 do I sign up for Juno Platinum service?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS116">Minimum=20 system requirements</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS117">Do=20 I require the latest version of Internet Explorer to use=20 Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS118">Which=20 browsers are compatible with Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS121">My=20 modem is not installed/working</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS122">Is=20 there a charge for upgrading to the latest Juno version?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS123">I=20 want Juno to connect when I double click on the Internet Explorer icon?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS128">Trouble=20 with Macromedia Flash</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS129">Error:=20 Microsoft dial-up adaptor is not installed</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] INS131">Windows=20 NT 4.0: dial-up networking installation</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML148">I=20 get a message that says my computer is missing the riched.dll.file</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM129">Error:=20 Juno is unable to access/setup your modem</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM142">Error:=20 Juno was unable to install the software it needs to connect to the web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM143">I=20 get a message stating I need a complete copy of Microsoft Windows</A> </TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D48> <HR> Access Numbers<A name=3DE></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU111">Is=20 my access number local?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU112">Does=20 the Juno Platinum have more access numbers?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU113">Where=20 can I find an updated list of access-numbers?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU114">My=20 phone bill includes long distance charges...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU115">How=20 do I change my access numbers?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU116">My=20 local access number does not show up on the selection list</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU118">What=20 happened to the access numbers in my area?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU119">Does=20 Juno have 800, toll free numbers to access the Internet?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU122">I=20 am having trouble connecting to my access number</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU123">None=20 of Juno's access numbers are local calls for me</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU124">How=20 do I request an access number in my area?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU117">Error:=20 Juno was unable to connect to the central computers using the access numbers that you have chosen </A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D47> <HR> Connecting<A name=3DF></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG111">I=20 can't connect to Juno. I get a busy signal.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG112">How=20 do I connect to the Internet?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG113">Cannot=20 get/send mail or connect to the web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG114">Can=20 get and send mail but cannot connect to the Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG115">Cannot=20 get and send mail but can connect to the Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG117">RAS=20 error 602 / "port already open"</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG118">I=20 got disconnected</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG122">How=20 do I modify the speed at which my modem connects?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG123">Why=20 is my modem not connecting at 56k?</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG127">Dial-up=20 connection box pops up repeatedly</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG129">My=20 connection times out</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG131">How=20 do I use a calling card to connect to Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG132">I=20 can't get or send mail when connected to the Web through another ISP or LAN</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG133">Juno=20 stops responding when detecting if I have dial-up networking installed</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG134">The=20 port speed of my modem is set too low</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG135">Problems=20 with modem sound/volume</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG137">How=20 do I set up my dialing profile?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ANU115">How=20 do I change my access numbers? </A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM113">Error:=20 Juno was unable to create a dial-up networking entry</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM122">Error:=20 Juno was unable to connect to its central computers..</A>. <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM125">Error:=20 Juno cannot detect a dial tone</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM129">Error:=20 Juno is unable to access/setup your modem</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW116">My=20 web pages download slowly?</A> </TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D49> <HR> E-Mail<A name=3DG></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><B><BR></B><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML111">Can=20 I have more than one e-mail address?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML112">Can=20 I change my e-mail address?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML113">What=20 are Juno's SMTP and POP3 addresses?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML114">Can=20 I use Outlook, Outlook express, or Eudora, to check my Juno=20 e-mail?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML115">Can=20 send e-mail, but can't receive them</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML116">Does=20 Juno offer a Web-based e-mail service?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML117">How=20 do I access my mail from a computer that does not have the Juno software?</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML119">I=20 haven't received mail that was sent to me</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML121">My=20 e-mail was returned. What do I do?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML122">Mail=20 returned with the error message "service unavailable"</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML123">Mail=20 returned with the error message "user unknown"</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML124">Mail=20 returned with the error message "account inactive"</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML125">It=20 takes long for messages to be retrieved/sent</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML126">The=20 e-mail/attachments I receive are garbled (unreadable)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML128">How=20 do I attach files to my e-mail?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML129">What=20 is a mail assistant? How do I set up mail assistants?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML131">I=20 have trouble opening attachments</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML132">How=20 do I set up Juno 5.0 to check an external e-mail account?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML133">I=20 lost my e-mail folders and address book</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML134">I=20 want to set Juno as my default mail client</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML135">Error:=20 errors encountered during mail transmission...</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML137">Error:=20 mail transfer error</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML138">Unable=20 to send photos, music files, presentations etc. as=20 attachments</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML139">I=20 deleted my account. Can I get it back?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML141">What=20 limits does Juno set on its e-mail service? Can my limits be increased?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML142">How=20 do I change fonts, colors, images, and stationary in Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML143">How=20 can I transfer my address book & e-mail to my account on another computer?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML144">Accidentally=20 deleted mail</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML145">I=20 can't transfer mail</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML146">When=20 I click a hyperlink in a e-mail, I don't get connected to the Web</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML149">My=20 computer slows down when I receive new mail or ads.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML154">What=20 is: E-Mail; E-Mail address; User name; URL (uniform resource locator)</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML118">Mail=20 returned with the error "mail quota exceeded"/"mailbox disk quota exceeded"</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML127">I'm=20 unable to get/send mail using one of my accounts. The other accounts work fine.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML147">Juno=20 starts when I click on a link in Internet Explorer although I disabled this setting</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML148">While=20 installing Juno, I see an error: Your computer is missing the riched.dll.file..</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML151">How=20 do I: Use the address book; Create and edit a mailing list / signature</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML152">How=20 do I: BCC a message; Compose a plain text message; View message headers</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] EML153">How=20 do I: Permanently delete messages; Save all outgoing messages; Retrieve messages from outbox</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM123">Error:=20 Please wait a moment while Juno loads the message you have selected</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D48> <HR> Browsing The Internet<A name=3DH></A> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG118">I=20 get disconnected very often</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CTG127">Dial-up=20 connection box pops up repeatedly</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM112">Error:=20 Your account is currently not enabled to access the World Wide Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM124">Error:=20 Page cannot be displayed</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM139">No=20 DNS entry</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM141">I=20 get a message stating that Juno can't configure my Web browser's proxy</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW114">My=20 Juno is very slow (freezes, locks up)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW115">Error:=20 No PPP control protocols configured (RAS 720)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW116">Web=20 page comes up (download) very slowly</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW117">How=20 do I remove the drop-down list of the Web site addresses from the address bar?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW118">Error:=20 Internet Explorer cannot download...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW121">How=20 do I set Internet Explorer as my default browser?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW122">How=20 do I set Netscape navigator as my default browser?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW123">Error:=20 You will need to install version 3.0 or higher of Internet Explorer or Netscape</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW124">How=20 do I change the security settings on my browser?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW125">How=20 do I set a home page of my choice?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW126">What=20 is a cookie? How do I delete the cookies from my computer?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW127">When=20 on the Web, certain Web sites launch automatically</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW133">How=20 do I create a bookmark / favorite?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW134">How=20 do I sort the list of favorites in IE alphabetically</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW135">I'd=20 like to print my list of favorites</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW136">How=20 do I copy the list of favorites onto a new computer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW137">I=20 cannot see pictures on Web sites</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW138">In=20 Juno 5.0, can I use my own browser instead of Juno's Web browser?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW142">Juno=20 doesn't respond when I type an address that uses ftp:// before the address</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW144">Can=20 I hide or minimize the Juno guide?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW145">Graphics=20 or Web pages do not display properly</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW112">I'd=20 like to connect to the Web (using my Juno connection) by double clicking on the Internet Explorer icon.</A> </TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D48> <HR> Billing<A name=3DI></A> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL111">I=20 want to find the details of my billing information?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL112">How=20 do I update my billing information (card number and address)?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL113">How=20 can I pay for Juno Platinum?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL114">How=20 do I cancel my account?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL115">Can=20 I pay by check or money order?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL116">Can=20 I change my mode of payment?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL117">Can=20 I sign-up again for a Juno Platinum account</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL118">I=20 want to check my account summary, billing history or usage report</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL119">Please=20 send me a list of Juno's billing policies?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL121">I=20 have a billing problem with my Juno Platinum service account</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D48> <HR> Juno Tell-A-Friend<A name=3DJ></A> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JTF111">What=20 is Juno Tell-a-Friend program?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JTF112">Do=20 I get $20 for every new member I introduce to the Platinum service?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JTF113">How=20 do I participate in the "Juno Tell-a-Friend program"?</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D50> <HR> Spam And Safety<A name=3DK></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS111">I'm=20 receiving unsolicited e-mail messages.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS112">Can=20 I change my e-mail address to avoid Spam?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS113">How=20 can I ensure safe surfing (no pornography) when on the Internet?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS114">Should=20 I reply to spam?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS115">I=20 have received virus-infected e-mail.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS116">Can=20 I block certain e-mail addresses using Juno?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS117">What=20 is a virus? How do I check attachments for viruses?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS118">What=20 is hacking? How do I prevent and report hacking?</A> <BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS121">How=20 do I prevent unauthorized access and ensure privacy of my account?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS122">Is=20 it safe to provide my credit card details online?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS123">Clicking=20 the home button takes me to a pornographic site.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] SAS124">What=20 is Juno's privacy policy?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BRW124">How=20 do I change the security settings on my browser?</A> </TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D49> <HR> Password<A name=3DL></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW111">I=20 have forgotten my password?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW112">The=20 number of characters in my password seems to have changed</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW113">How=20 can I change my Juno password?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW114">How=20 do I automatically save/enter the Juno password?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW115">Error:=20 You recently changed the password for this account on another computer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW116">What=20 is a PIN and how do I get one?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] PSW117">Error:=20 Invalid username or password</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D47> <HR> Error Messages<A name=3DM></A> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM111">Error:=20 RAS 602, port already open.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM112">Error:=20 Your account is currently not enabled to access the World Wide Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM113">Error:=20 Juno was unable to create a dial-up networking entry</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM114">Error:=20 RAS 720 or RAS 731, No PPP control protocols configured</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM115">Errors:=20 General protection fault, application/memory errors, system freeze...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM116">Error:=20 Authorization failure - unable to connect; I can't send or receive e-mail</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM117">Error:=20 RAS 718, PPP timeout</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM118">Error:=20 RAS error 650, Remote access server is not responding</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM119">Error:=20 Juno caused an invalid page fault in module jcore.dll.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM121">Error:=20 Juno caused an invalid page fault in module unknown</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM122">Error:=20 Juno was unable to connect to its central computers</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM123">Error:=20 Please wait a moment while Juno loads the message...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM124">Error:=20 Page cannot be displayed</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM125">Error:=20 Juno cannot detect a dial tone...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM126">Error:=20 RAS 691, Member id / password invalid</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM127">Error:=20 RAS 645, Internal authentication error</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM128">Error:=20 Your computer has been disconnected...</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM129">Error:=20 Juno is unable to setup your modem</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM131">Error:=20 Mail quota exceeded</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM132">Error:=20 RAS 659, 667, 669, 670, 671, 672, 673, or 692</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM133">Error:=20 RAS 630, The port was disconnected due to hardware failure</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM134">Main=20 .dll file errors, example: "wsock32.dll"; "kernel32.dll" etc</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM135">Error:=20 RAS 621, Cannot open the phone book file</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM136">Error:=20 Java script missing</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM138">Error:=20 Concurrent usage</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM139">No=20 DNS entry</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM141">I=20 get a message stating that Juno can't configure my Web browser's proxy</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM142">Error:=20 Juno was unable to install the software it needs to connect to the Web</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM143">I=20 get a message stating I need a complete copy of Microsoft Windows</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM144">I=20 get message stating wrong information specified (RAS error code 604)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM145">I=20 get a message stating out of buffers (RAS error 614)</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM147">I=20 can't start Juno and I get a message stating my system time is incorrect</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM148">I=20 get a message stating that my computer doesn't have enough hard disk space</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM149">Error=20 629: Port disconnected by the remote computer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM151">Error=20 666: Device not ready</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM152">Error=20 678: No answer</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM154">Error:=20 Proxy server</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM155">Error:=20 TCP/IP not installed</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] ERM137">Error:=20 Juno needs to update your Windows NT network configuration before you can connect... </A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D49> <HR> <U>Juno Homepage</U><A name=3DN></A> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JHP111">How=20 can I use Juno's Instant Messenger?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JHP112">How=20 do I add a 'buddy' on the Instant Messenger?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JHP113">Why=20 does the Juno Instant Messenger pop up every time I start my computer?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JHP115">Palm=20 VII: Downloading, installing and more information.</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] JHP116">What=20 is Juno WebMail? How do I use it?</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D50> <HR> Contact Juno<A name=3DO></A> </TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] BIL111">I=20 want to find the details of my billing information? </A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CJU111">What=20 are the support options available to me?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CJU113">I=20 am experiencing technical problems with Juno</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CJU114">How=20 do I use the "contact Juno" wizard?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CJU115">Where=20 do I find Juno's corporate information?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] CJU116">How=20 do I advertise on Juno?</A></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D50> <HR> Miscellaneous<A name=3DP></A></TD></TR> <TR> <TD class=3Dtext vAlign=3Dtop colSpan=3D2><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] MIS111">Does=20 Juno have a Mac, Linux, Dreamcast or Win CE version?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] MIS112">What=20 is Juno's stock symbol? Where does it trade?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] MIS113">Can=20 I use Juno outside the United States?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] MIS114">How=20 do I get AOL 5.0 and Juno to work on the same computer?</A></TD= ></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dheader_blue colSpan=3D2 height=3D52> <HR> Merger With NetZero - United Online<A name=3DQ></A> </TD></TR> <TR> <TD width=3D584 colSpan=3D2 height=3D114><SPAN class=3Dtext><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] UTD111">What=20 is United Online?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] UTD112">How=20 will Juno's merger with NetZero affect my service and/or E-Mail address?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] UTD113">What=20 will be United Online's stock symbol? Where does it trade?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] UTD114">What=20 will the members gain out of this merger?</A><BR><A=20 href=3D"mailto:autoassist@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] UTD115">Where=20 can I find more information about United Online?</A> </SPAN></TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to top</A></TD></TR> <TR> <TD class=3Dtext align=3Dleft colSpan=3D2 height=3D21> <HR> <FONT color=3D#333399><B>Feedback:</B></FONT><A=20 name=3Daa_feedback></A><BR>We strive to provide the best Internet service possible, and we value the feedback you provide. We'll glad to receive your comments or suggestions regarding Auto Assist. To send us your feedback, please click <A=20 href=3D"mailto:feedback@support.juno.com?subject=3D.A very humour game --> Ref #[1M0FeCR0QJ4VVaa] %5BAutoAssist%5D&Body=3DMy%20Comments/Suggestions:">here</A>.</TD></TR> <TR> <TD class=3Dtext align=3Dright colSpan=3D2 height=3D21><A=20 href=3D"#topics">Back to=20 top</A></TD></TR></TABLE></TD></TR></TABLE></BODY></HTML> ----__JNP_000_66b3.4444.5ea3-- ----__JNP_000_7a00.7132.1833 Content-Type: image/gif; name="logo.gif" Content-Transfer-Encoding: base64 Content-ID: <part1.20020320.162940.441.0.thearcher4@juno.com> R0lGODlhQQBBALMAAP///8zM/8zMzJnMzJmZzJmZmWaZzGaZmWZmmWZmZjNmmTMzmTMzMwAzZgAA AAAAACH5BAAAAAAALAAAAABBAEEAAAT/kCxFq704683xMkYjjmRpnmiqokS4vnD8Dq5s37BQ43wv KoCdbyhDBIlImeGYbKoGTKeUpBBEp1PgFeskALbcpBUcHmrJ5Z73K0z3ql+023aIy+exMRvvM9rb fHl2d4Eofn+FN3pxgImGg3uOOZCEkg11lI2WP4uImyyUkZ8lZ5mjJp1xAgWakpiUCQmtiaWDBQ6y pyOpXwIOuLOBa5ACDL+5JgoIC4GvkMbHgAQHgbV2Cb/RJgQC1bwAt9nAJUbUfFCU4eLIIgsB3XzD g77i2iNe5nPOdsX19g1AAjDTF6qfv3EioBDAc2getIPI/CiYoyBAKGwH7UEZQNEisYcZ2nP5QeCm IiWDGbVBCTCxTEN+IFMmOKBlocuCMWUewGSTyz5VOWVy+0KSizw7BYLK1NNSigJ0kNSl9JcgDsss 3zBOhWi1aZIDHudp3Uq1axecZGWaRQInXdqpVeN47fGz19i3ZeMUfXM0TlK8cO30xAH25F3Aeb9c vYHg21/EgQXbeIoW8ta4dvKpUNDXruW0mDOnUAY1qtLP9ULzo2nhwNBQj1GTVU0sQNiTsWXPDsV7 HoLTuiEO+NZbQALgwSHSvF08d3K8CRY27g1gFYPr2LNr3869u/frBSIAADs= ----__JNP_000_7a00.7132.1833 Content-Type: image/gif; name="logo2.gif" Content-Transfer-Encoding: base64 Content-ID: <part2.20020320.162940.441.0.thearcher4@juno.com> R0lGODlhRgASAKIAAP///8zMzJmZmWZmZjMzMwAAAAAAAAAAACH5BAAAAAAALAAAAABGABIAAAPt CLrc/jDK+UKgOGscCLkSyIgbOVnWEgiC0hVmMxDtMtcQ2wjEQK2eQu8SGPgArxiDUMABBk0JlCQo HCOvglb7QYKSEqYT6nRAu4rqtcK0WmZCEjgiZpClXJBaUo0u+mtzEHU2fhBQeQB7dFZmcSpMSguE CncRZ1o+AY0QgipaIp4OlE+GD2SAi2wwDoKiDaSWh1F9TGsNL2VIoJ+sjE6kjjV9nIPFhQQMVcl4 V5u+sziAfFpOfTUr1RPXb0ITsqW3jlYsbVeIuqdcTGiXx0/MeFuZIiySDwIzQxT5ZSsY+TwMSLeh oMGDCBMqbJAAADs= ----__JNP_000_7a00.7132.1833-- To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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