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Thu, 18 Jul 2013 06:28:41 PDT X-Rocket-MIMEInfo: 002.001, SSdtIGNjOidpbmcgdGhlIGxpc3QgYWdhaW4uwqAgKEhhbnMgYW5kIEkgaGFkIGRvbmUgc29tZSBvZmZsaW5lIHdvcmsgSSBkaWRuJ3Qgd2FudCB0byBzcGFtIHRoZSBsaXN0IHdpdGgsIHNpbmNlIEkgd2Fzbid0IHN1cmUgaWYgSSB3YXMgZ2l2aW5nIGhpbSB0aGUgbG9ncyBoZSB3YXMgbG9va2luZyBmb3IuKQoKPiBPbiAwNy8xNi8xMyAxNjoxNywgVmVsY3JvIExlYWYgd3JvdGU6Cgo.Pj4gIFNlZSBpZiB5b3UgZ2V0IGEgbWF0Y2ggb24gdGhlIHZlbmRvciBhbmQgMDAwMAo.PiAKPj4gICMgdXNiY29uZmlnIGQBMAEBAQE- X-Mailer: YahooMailWebService/0.8.149.560 References: <201304211610.r3LGA21Y061796@freefall.freebsd.org> <1373973128.82056.YahooMailNeo@web164506.mail.gq1.yahoo.com> <51E531CE.4040309@bitfrost.no> <1373975972.4790.YahooMailNeo@web164504.mail.gq1.yahoo.com> <51E54096.3030203@bitfrost.no> <1373981621.24583.YahooMailNeo@web164503.mail.gq1.yahoo.com> <51E54E12.8000205@bitfrost.no> <1373983052.46561.YahooMailNeo@web164503.mail.gq1.yahoo.com> <51E55535.5040007@bitfrost.no> <1373984225.67923.YahooMailNeo@web164504.mail.gq1.yahoo.com> <51E565B2.8080408@bitfrost.no> Message-ID: <1374154121.21171.YahooMailNeo@web164505.mail.gq1.yahoo.com> Date: Thu, 18 Jul 2013 06:28:41 -0700 (PDT) From: Velcro Leaf Subject: Re: usb/177895: similar 1TB Western Digital "My Passports" - some load, some don't To: Hans Petter Selasky In-Reply-To: <51E565B2.8080408@bitfrost.no> MIME-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Cc: "freebsd-usb@FreeBSD.org" X-BeenThere: freebsd-usb@freebsd.org X-Mailman-Version: 2.1.14 Precedence: list Reply-To: Velcro Leaf List-Id: FreeBSD support for USB List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 18 Jul 2013 13:30:35 -0000 I'm cc:'ing the list again.=A0 (Hans and I had done some offline work I did= n't want to spam the list with, since I wasn't sure if I was giving him the= logs he was looking for.)=0A=0A> On 07/16/13 16:17, Velcro Leaf wrote:=0A= =0A>>> See if you get a match on the vendor and 0000=0A>> =0A>> # usbconf= ig dump_device_quirks | grep 0x1058 | grep 0x0000=0A>> VID=3D0x1058 PID=3D= 0x0200 REVLO=3D0x0000 REVHI=3D0xffff QUIRK=3DUQ_MSC_FORCE_WIRE_BBB=0A>> VI= D=3D0x1058 PID=3D0x0200 REVLO=3D0x0000 REVHI=3D0xffff =0A> QUIRK=3DUQ_MSC_F= ORCE_PROTO_SCSI=0A>> VID=3D0x1058 PID=3D0x0200 REVLO=3D0x0000 REVHI=3D0xff= ff =0A> QUIRK=3DUQ_MSC_FORCE_SHORT_INQ=0A>> VID=3D0x1058 PID=3D0x0200 REVL= O=3D0x0000 REVHI=3D0xffff QUIRK=3DUQ_MSC_NO_START_STOP=0A>> VID=3D0x1058 P= ID=3D0x0200 REVLO=3D0x0000 REVHI=3D0xffff QUIRK=3DUQ_MSC_IGNORE_RESIDUE=0A>= > VID=3D0x1058 PID=3D0x0400 REVLO=3D0x0000 REVHI=3D0xffff QUIRK=3DUQ_MSC_F= ORCE_WIRE_BBB=0A>> VID=3D0x1058 PID=3D0x0400 REVLO=3D0x0000 REVHI=3D0xffff= =0A> QUIRK=3DUQ_MSC_FORCE_PROTO_SCSI=0A>> VID=3D0x1058 PID=3D0x0400 REVLO= =3D0x0000 REVHI=3D0xffff =0A> QUIRK=3DUQ_MSC_FORCE_SHORT_INQ=0A>> VID=3D0x= 1058 PID=3D0x0400 REVLO=3D0x0000 REVHI=3D0xffff QUIRK=3DUQ_MSC_NO_START_STO= P=0A>> VID=3D0x1058 PID=3D0x0400 REVLO=3D0x0000 REVHI=3D0xffff QUIRK=3DUQ_= MSC_IGNORE_RESIDUE=0A>> VID=3D0x1058 PID=3D0x0901 REVLO=3D0x0000 REVHI=3D0= xffff QUIRK=3DUQ_MSC_FORCE_WIRE_BBB=0A>> VID=3D0x1058 PID=3D0x0901 REVLO= =3D0x0000 REVHI=3D0xffff =0A> QUIRK=3DUQ_MSC_FORCE_PROTO_SCSI=0A>> VID=3D0= x1058 PID=3D0x0901 REVLO=3D0x0000 REVHI=3D0xffff =0A> QUIRK=3DUQ_MSC_NO_INQ= UIRY_EVPD=0A>> VID=3D0x1058 PID=3D0x0901 REVLO=3D0x0000 REVHI=3D0xffff QUI= RK=3DUQ_MSC_NO_SYNC_CACHE=0A>> VID=3D0x1058 PID=3D0x0704 REVLO=3D0x0000 RE= VHI=3D0xffff =0A> QUIRK=3DUQ_MSC_FORCE_SHORT_INQ=0A>> #=0A>> =0A>> Does t= hat tell us anything?=0A> =0A> A lot of other devices have quirks, but not = yours.=0A> =0A> Try:=0A> =0A> usbconfig -d X.Y add_quirk UQ_MSC_NO_SYNC_CAC= HE=0A=0AIt didn't complain, but it didn't change the behavior either.=A0 I = still got the USB_ERR_STALLED error when I unplugged and plugged it back in= .=0A=0AThat was on the server where the drive works, but gives this complai= nt when you plug it in:=0Ausbd_setup_device_desc: getting device descriptor= at addr 2 failed, USB_ERR_STALLED=0A=0AOn the other server, where the driv= e does not work at all, first there is some kind of "fatal error" when you = plug it in, and beyond that point, there is no response when you plug in or= unplug the drive.=0A=0APlugging in a drive that actually works also produc= es no response at that point.=0A=0AAnd when the computer is rebooted, it ha= ngs at:=0Ausbus4: Controller shutdown=0A=0AI'm not anxious to do any more e= xperimentation on the really broken system at this point, since I've had dr= ives this computer didn't like freeze it solid when plugged in.=A0 (I would= have a more accurate report of the "fatal error" if I were willing to put = the server in jeopardy again.)=A0 I have freedom to work on the test server= that gives the USB_ERR_STALLED error, however.=0A=0ARegardless of Western = Digital's erratic and utterly random changes to products which seem to be o= utwardly identical, they shouldn't be able to kill the OS.=A0 What's going = on?=0A=0ADoes anyone have a suggestion for 1TB self-powered USB drives that= actually work on differing hardware?=0A=0AIn trying to make our systems sa= fer (ie, back them up), we're running into freezing issues and potential da= ta corruption.=0A