Date: Wed, 11 Sep 2002 08:04:44 -0700 From: Nathan Kinkade <nkinkade@dsl-only.net> To: Lord Raiden <dragoncrest@voyager.net> Cc: freebsd-questions@FreeBSD.ORG Subject: Re: RT Ticket Tracking Port? Message-ID: <20020911080444.0af4495a.nkinkade@dsl-only.net> In-Reply-To: <4.2.0.58.20020911012707.0096b100@pop.voyager.net> References: <4.2.0.58.20020911012707.0096b100@pop.voyager.net>
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On Wed, 11 Sep 2002 01:29:12 -0400 Lord Raiden <dragoncrest@voyager.net> wrote: > Hi all. Looking for a very simple Ticket Tracking software or > port that I > can use on one of our servers. Web based interface is fine if that's > what's available. What I'm looking for is something that will take a > request submitted via email, enter it as a ticket, give it a number, > send a reply to the originator and copies to the correct people, etc. > The whole RT ticket tracking kind of thing. I've seen systems like > Kana that look very nice, but I don't need anything that complex. > Just something simple to start off with. Any suggestions? This might also be a little overkill, but take a look at Keystone. http://whitepj.keystone.net (the site seems to be down at the moment). Keystone is a PHP/Web based trouble ticketing system. It will start tickets based on emails it receives, and based on the subject line of the email it can be configured to do perform various tasks. Nathan To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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