Date: Wed, 11 Sep 2002 11:02:11 -0400 (EDT) From: Tuc <tuc@ttsg.com> To: nkinkade@dsl-only.net (Nathan Kinkade) Cc: dragoncrest@voyager.net, freebsd-questions@FreeBSD.ORG, tuc@ttsg.com Subject: Re: RT Ticket Tracking Port? Message-ID: <200209111502.LAA02669@gevjon.ttsg.com> In-Reply-To: <20020911080444.0af4495a.nkinkade@dsl-only.net> from "Nathan Kinkade" at Sep 11, 2 08:04:44 am
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> This might also be a little overkill, but take a look at Keystone. > http://whitepj.keystone.net (the site seems to be down at the moment). > Keystone is a PHP/Web based trouble ticketing system. It will start > tickets based on emails it receives, and based on the subject line of > the email it can be configured to do perform various tasks. > Stay away from Keystone. It was someones project, then bought by a company and has been S-T-A-L-E ever since. Some of the functionality STILL didn't work, we had to hack the email->ticket programming. We went from Keystone to RT a few months ago and haven't looked back. Tuc/TTSG Internet Services, Inc. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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