From owner-freebsd-questions Wed Aug 19 11:48:03 1998 Return-Path: Received: (from majordom@localhost) by hub.freebsd.org (8.8.8/8.8.8) id LAA03433 for freebsd-questions-outgoing; Wed, 19 Aug 1998 11:48:03 -0700 (PDT) (envelope-from owner-freebsd-questions@FreeBSD.ORG) Received: from resnet.uoregon.edu (resnet.uoregon.edu [128.223.144.32]) by hub.freebsd.org (8.8.8/8.8.8) with ESMTP id LAA03416 for ; Wed, 19 Aug 1998 11:47:59 -0700 (PDT) (envelope-from dwhite@resnet.uoregon.edu) Received: from localhost (dwhite@localhost) by resnet.uoregon.edu (8.8.5/8.8.8) with SMTP id LAA03350; Wed, 19 Aug 1998 11:47:17 -0700 (PDT) (envelope-from dwhite@resnet.uoregon.edu) Date: Wed, 19 Aug 1998 11:47:16 -0700 (PDT) From: Doug White To: Jonathan Chen cc: djv@bedford.net, freebsd-questions@FreeBSD.ORG Subject: Re: Freebsd-questions and the web page In-Reply-To: Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG On Wed, 19 Aug 1998, Jonathan Chen wrote: > On Tue, 18 Aug 1998, Doug White wrote: > > > On Tue, 18 Aug 1998 djv@bedford.net wrote: > > > > > There seems to be frequent newbie-confusion over the questions link > > > on the freebsd web pages. It appears to the casual visitor to > > > be an email link to an official help desk, and it takes occasionally > > > several emails to clear up this impression, and point out the truth > > > that the user has wandered into an quasi-anarchic commune. > > > > What? That's what questions is _supposed_ to be, a helpdesk. (of sorts > > :) ) > > The confusion lies in that most newbies assume that any reply from > freebsd-questions is from the FreeBSD organisation (whatever *that* > means), and that their answer is the canonical truth (as opposed to > some of the my-best-guess answers that sometimes come up here). Worse > yet, if you get a terse rude reply it'd sure turn people away if they > believed that the FreeBSD `official' helpdesk were made up weirdos > instead of volunteers. Okay, I can buy that. > Having the additional text in the web-page would go a *long* way towards > clearing up that. With that out of the way, let's move to the difficult step: care to draft a page? Doug White | University of Oregon Internet: dwhite@resnet.uoregon.edu | Residence Networking Assistant http://gladstone.uoregon.edu/~dwhite | Computer Science Major To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message