Date: Wed, 30 Jul 2008 21:16:49 -0500 From: Derek Ragona <derek@computinginnovations.com> To: Andrew Falanga <af300wsm@gmail.com>, FreeBSD Questions <freebsd-questions@freebsd.org> Subject: Re: Having some problems with a FreeBSD mail server (SMTP) Message-ID: <6.0.0.22.2.20080730211341.025302f0@mail.computinginnovations.com> In-Reply-To: <200807301835.17740.af300wsm@gmail.com> References: <200807301835.17740.af300wsm@gmail.com>
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At 07:35 PM 7/30/2008, Andrew Falanga wrote:
>Hi,
>
>I run a mail server for my church. Today I was called that folks are able to
>receive, but not send their mail. They are all currently configured for POP3
>(I use dovecot).
>
>At home I tried to send mail to two different e-mail accounts of mine using
>the church e-mail server and was successful. I used KMail for this.
>
>As I look through /var/log/maillog I do not even see authid=<their_user_ids>
>in the mail log (I'm using TLS with sendmail). One of the pastor's told me
>the error he's seeing is "timeout." They are using Outlook, I'm not sure of
>the version. What problems do people here usually encounter with Outlook
>mail clients and their SMTP servers?
>
>At this point, I'd just like to have some leads. Any ideas what might be
>keeping them from sending? They can all log in and receive e-mail POP3.
>
>Thanks,
>Andy
Andy,
These errors can be some of the hardest to track down. I would go to one
of the problem users and try sending email with their client as you watch
the maillog from a ssh window.
Outlook and Outlook express send mail a bit differently so you will need to
know which client they are using. Also, if sending mail was working, and
just stopped, I'd suspect some microsoft patch as the culprit.
-Derek
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