From owner-freebsd-emulation Mon Jul 22 10:19:25 2002 Delivered-To: freebsd-emulation@freebsd.org Received: from mx1.FreeBSD.org (mx1.FreeBSD.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id ED50337B401 for ; Mon, 22 Jul 2002 10:19:16 -0700 (PDT) Received: from kumr.lns.com (kumr.lns.com [63.198.122.138]) by mx1.FreeBSD.org (Postfix) with ESMTP id 4C1E443E42 for ; Mon, 22 Jul 2002 10:19:16 -0700 (PDT) (envelope-from pozar@kumr.lns.com) Received: (from pozar@localhost) by kumr.lns.com (8.11.6/8.9.3) id g6MHJGJ91299 for emulation@FreeBSD.ORG; Mon, 22 Jul 2002 10:19:16 -0700 (PDT) (envelope-from pozar) Date: Mon, 22 Jul 2002 10:19:16 -0700 From: Tim Pozar To: emulation@FreeBSD.ORG Subject: Problems saving documents in StarOffice 6.0 Message-ID: <20020722101916.A91231@lns.com> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline User-Agent: Mutt/1.2.5.1i In-Reply-To: <1023591515.1315.4.camel@trsealslptp1>; from rseals@vdsi.net on Sat, Jun 08, 2002 at 09:58:34PM -0500 Sender: owner-freebsd-emulation@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.org Cross posting as it seems to be related to this list... Tim -- Date: Mon, 22 Jul 2002 10:16:27 -0700 From: Tim Pozar To: Ray Seals Cc: FreeBSD Questions Subject: Re: Problems saving documents in StarOffice 6.0 In-Reply-To: <1023591515.1315.4.camel@trsealslptp1>; from rseals@vdsi.net on Sat, Jun 08, 2002 at 09:58:34PM -0500 On Sat, Jun 08, 2002 at 09:58:34PM -0500, Ray Seals wrote: > I purchased StarOffice 6.0 and have installed it on my FreeBSD 4.5 > laptop. I can successfully open up .xls .doc and other files. I can > print these documents to my network laser printer. The problem begins > when I try to save a document. Every time that I try to save a document > I get this error message: > > /home/trseals does not exist > > Which is correct, because it should be /usr/home/trseals. Does anyone > have a similar problem. I have installed StarOffice as both my user and > as root to see if the problem is different, but it still won't let me > save a document. Yup. It has a problem seeing directories. In the dialog box they look like zero length files. I bought the package too as I was hoping they fixed this as I reported it to them in the Beta period. They didn't. When I reported it to them last week I got the email below today. Looks like we are S.O.L. from Sun on this. Is this a known Linux emulation problem? Arguments being passed back to Staroffice in ways it wasn't expecting? Tim -- From: Sun Microsystems To: Tim Pozar Pozar Date: Mon, 22 Jul 2002 13:50:31 (GMT) X-MSMail-Priority: Normal X-mailer: AspMail 3.53 (SMTPD1B712) Subject: Answer for your Support Request CaseID #3339, Customer ID: 3000421 Thank you for using our StarOffice Support Service. The following solution to your support case number #3339 is: Your question: I am experiencing problems with StarOffice under FreeBSD. [I actually gave them a very detail run down of the problem. I don't know how it got trimmed down to this. - Tim] Our answer: StarOffice was not developed, tested, or is available for the operating system FreeBSD. Problems which occur with FreeBSD cannot be traced or checked, since this platformis not supported or available inhouse. StarOffice supports the following operating systems: - Windows 95 / 98 / NT / ME / 2000 / XP - Linux (starting with Kernel 2.2.13 and glibc2 2.1.3) - Solaris (starting with Version 7, recommended is Version 8) Sparc processor: - Solaris (starting with Version 7, recommended is Version 8) Since this request involves a non-technical-based inquiry or a problem which could not be completely solved, this request will not be charged for. If you have used your Freecall for this particular support case, this option will be renewed so that you can reuse this call for a new request. We hope that your request has been resolved to your satisfaction. If you are not pleased with the solution provided (as long as this is technically possible), we would like to offer you the possibility to reopen this problem under the corresponding support case number #3339. In this case, please contact us either by phone or use our online support request form at http://www.support-central.de/staroffice ATTENTION: Please do not reply to this e-mail address because this address is used only to automatically send mail and therefore is not controlled by our engineers. Shortly you will be receiving a survey based on the quality of our support service. We would greatly appreciate your input based on your experience with our support service ??? this naturally includes critic and helpful suggestions to improve our service. Please note that further questions about this particular case cannot be asked under this support case number #3339. Therefore, if you still have questions regarding this or other StarOffice problems, you will need to open a new support request. Sincerely, Your StarOffice Product Support Team Sun Microsystems, Inc. -- Snail: Tim Pozar / LNS / 1978 45th Ave / San Francisco CA 94116 / USA POTS: +1 415 665 3790 Radio: KC6GNJ / KAE6247 "It's a damn poor mind that can only think of one way to spell a word." - Andrew Jackson "What is wanted is not the will to believe, but the will to find out, which is the exact opposite." - Bertrand Russell, "Skeptical_Essays" To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-emulation" in the body of the message