From owner-freebsd-questions Wed Sep 11 11:14:20 2002 Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.FreeBSD.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 7619037B423 for ; Wed, 11 Sep 2002 11:14:06 -0700 (PDT) Received: from hotmail.com (f107.law15.hotmail.com [64.4.23.107]) by mx1.FreeBSD.org (Postfix) with ESMTP id 37EF443E3B for ; Wed, 11 Sep 2002 11:14:06 -0700 (PDT) (envelope-from bcates513@hotmail.com) Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC; Wed, 11 Sep 2002 11:14:06 -0700 Received: from 168.39.193.26 by lw15fd.law15.hotmail.msn.com with HTTP; Wed, 11 Sep 2002 18:14:05 GMT X-Originating-IP: [168.39.193.26] From: "Brett Cates" To: questions@FreeBSD.ORG Cc: dragoncrest@voyager.net Subject: Re: FW: RT Ticket Tracking Port? Date: Wed, 11 Sep 2002 13:14:05 -0500 Mime-Version: 1.0 Content-Type: text/plain; format=flowed Message-ID: X-OriginalArrivalTime: 11 Sep 2002 18:14:06.0109 (UTC) FILETIME=[04088CD0:01C259BF] Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG >-----Original Message----- >From: Lord Raiden [mailto:dragoncrest@voyager.net] >Sent: Wednesday, September 11, 2002 12:29 AM >To: freebsd-questions@FreeBSD.ORG >Subject: RT Ticket Tracking Port? > > > Hi all. Looking for a very simple Ticket Tracking software or port >that I >can use on one of our servers. Web based interface is fine if that's >what's available. What I'm looking for is something that will take a >request submitted via email, enter it as a ticket, give it a number, send a >reply to the originator and copies to the correct people, etc. The whole >RT ticket tracking kind of thing. I've seen systems like Kana that look >very nice, but I don't need anything that complex. Just something simple >to start off with. Any suggestions? > Take a look at this one... http://helpdesk.oneorzero.com/ I got it running on FreeBSD but didn't have a whole lot of time to work on it more. It looks pretty cool for a free helpdesk package though. If you find something else you like, I would be interested in knowing what you decided to go with. We are looking for a solution at my work as well... Hope this helps, Brett Brett > >To Unsubscribe: send mail to majordomo@FreeBSD.org >with "unsubscribe freebsd-questions" in the body of the message _________________________________________________________________ Send and receive Hotmail on your mobile device: http://mobile.msn.com To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message