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Date:      Thu, 23 Dec 1999 11:59:39 -0800 (PST)
From:      David Wolfskill <dhw@whistle.com>
To:        tymbrwlf@bellsouth.net
Cc:        newbies@FreeBSD.ORG
Subject:   Re: Experiences
Message-ID:  <199912231959.LAA65489@pau-amma.whistle.com>
In-Reply-To: <002401bf4bc0$e0facc80$2e00040a@lhawk>

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>Reply-To: "Larry Hawk" <tymbrwlf@bellsouth.net>

[Cc:d to -newbies despite this.  dhw]

>From: "Larry Hawk" <tymbrwlf@bellsouth.net>
>Date: Tue, 21 Dec 1999 08:37:15 -0600

>    My biggest frustration is with the IRC channels and some of the
>newsgroups....

Please note that to some extent, the mechanisms you use for the
communication will self-select the pool of possible responders.  Not
everyone has the time & inclination (as well as other requisite
resources) to use IRC or USENET.

>....  But what they seem to forget
>is that everybody is a newbie at sometime....

Well, there are some of us who still feel like "newbies" to FreeBSD
(despite many years of UNIX administration experience)....

>Don't let anyone tell you otherwise; UNIX is very complex.

That's going to be dependent, among other things, on the perspective and
background of the observer.  It certainly has complex aspects; no
working OS doesn't.  Whether or not you (as a user or administrator of
the system) have that exposed to you is a rather different matter:  I
suggest that a relatively small number of folks who are capable of using
(say) a microwave oven would also be able to write the code for the CPU
that controls that appliance (and get it right, of course).

>    I thought the whole idea of the FreeBSD community was to promote
>FreeBSD,

Hmmmm....  Dunno; I don't recall seeing that expressed in that way
previously.  My impression was merely that the "FreeBSD community" was a
rather eclectic group of individuals with various talents and
perspectives, united by a desire to use and/or contribute to this
working, free OS.  "Promotion", per se, can be of significant value,
but I'd be hard-pressed to consider that a goal in and of itself.

>but when new folks get stuck and can't get help, then they're very
>likely to just say "Screw this! Windows does what I want. I don't need this
>kind of frustration!".

Well, there again, this is observer-perception-sensitive.  I, for
example, have reacted precisely that way the few times I've tried to use
a Microsoft product for something.

>....  Unfortunately, not every potential FreeBSD user is a 23 year old
>college computer major, who hacks code for their research paper.

Although I was a CS major, my 23rd birthday was in 1974.  :-}  (This,
for the record, was somewhat prior to the existence of "FreeBSD", per
se.)

>Most of us are competent PC users who want to
>explore other alternatives besides MS.

Ummmm....  Well, that may well describe you.  It does not describe me --
though I hardly mind being somewhat anomalous.

>I am a NT Admin and I consider myself
>pretty darn knowledgeable about PCs, but my background is 100% MS, so *NIX
>is very alien to me, so I can't really draw on past experience to help me
>very much. But I'm learning and I'm quite proud of my progress.

Well, congratulations!  (Seriously!)  As for me, PC hardware (& firmware
& history) is one of my weakest spots.  From my perspective, UNIX itself
is pretty straightforward; it's the interactions with the hardware that
engender confusion & grief.  (Then again, back when I was an MVS systems
programmer, I once wrote a program that did no I/O at all; to use it,
one needed to run it under a debugger.  But then, I *really* dislike
I/O.)

>    Now in all fairness, there were many people who offered to help me. And
>if it weren't for them I might have given up and throw the FreeBSD CDs in
>the trash, but they didn't discourage or belittle me. They tried to help and
>that's were the whole "community" parts comes in.

Amen.

>    Sorry for rambling. I just had to vent a little....

Well, seems to me that if you needed to do that, this was probably an
optimal forum for it.  :-)

Peace,
david
-- 
David Wolfskill		dhw@whistle.com		UNIX System Administrator
voice: (650) 577-7158	pager: (888) 347-0197	FAX: (650) 372-5915


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