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Date:      Sat, 3 Apr 1999 18:52:29 +1000
From:      Sue Blake <sue@welearn.com.au>
To:        Darren Pilgrim <dpilgrim@uswest.net>
Cc:        George Halek <bsdlist@cr343877-a.wlfdle1.on.wave.home.com>, newbies@FreeBSD.ORG
Subject:   handling posting errors [was: Disk geometry question.]
Message-ID:  <19990403185229.63533@welearn.com.au>
In-Reply-To: <3705C8A9.747F784D@uswest.net>; from Darren Pilgrim on Fri, Apr 02, 1999 at 11:52:09PM -0800
References:  <Pine.BSF.3.96.990402112542.281B-100000@cr343877-a.wlfdle1.on.wave.home.com> <37055859.E945BB40@uswest.net> <19990403151145.59606@welearn.com.au> <3705C8A9.747F784D@uswest.net>

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On Fri, Apr 02, 1999 at 11:52:09PM -0800, Darren Pilgrim wrote:
> Sue Blake wrote:
> > 
> > On Fri, Apr 02, 1999 at 03:52:57PM -0800, Darren Pilgrim wrote:
> > > [this should be sent to -questions]
> > 
> > Then please continue on -questions and don't cc: back here.
> 
> I left the decision to send it to -questions up to George because I
> caught hell the last time I forwarded for someone.

That's a shame, because you were probably (but I don't know the full
story) in the right there. Anyone who posts a support question to
freebsd-newbies, or answers such a question, has not had the courtesy
to read and obey the list charter, which is a prerequisite for
participation in the FreeBSD lists (as explained in the Handbook), nor
the FAK which is distributed here weekly.

On other lists, acting against the list charter would attract much more
grief than someone politely redirecting mail to the correct list. You
did that person a kind favour, so don't fret over it.

> It seems I'm damned either way, so I'll just stop answering questions
> in newbies altogether.

That's right. Ask or answer support questions in a newbies non-tech
chat list instead of the support list (freebsd-questions) and you're
damned either way.

If you are able and willing to answer support questions, your interest
in newbies will be most valuable in freebsd-questions. We need more
newbies to be seen asking questions there and to be seen getting
answers, since it is supposed to support the _whole_ user community.

If you feel sufficiently familiar with the list charters to gently guide
newbies to the appropriate use of the lists, don't let anyone make you
feel bad because of _their_ misunderstandings.


Just before replying I was helping my budgerigar to find some of his
favourite grass that I'd put in the corner of his cage. All I got for
my trouble was a nasty peck. That happens sometimes. We shouldn't give
up on birds because they react badly to being helped once in a while.
People cause at least as much pain, and require at least as much
tolerance. The only way to avoid being pecked is to keep your hand out
of the cage, which is a good option for some.


-- 

Regards,
        -*Sue*-



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