Date: Wed, 13 Jan 2016 00:53:29 +0000 (UTC) From: Benjamin Kaduk <bjk@FreeBSD.org> To: doc-committers@freebsd.org, svn-doc-all@freebsd.org, svn-doc-head@freebsd.org Subject: svn commit: r48005 - head/en_US.ISO8859-1/htdocs/news/status Message-ID: <201601130053.u0D0rTst038231@repo.freebsd.org>
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Author: bjk Date: Wed Jan 13 00:53:29 2016 New Revision: 48005 URL: https://svnweb.freebsd.org/changeset/doc/48005 Log: Add entry on the new issue triage team, from Vladimir Krstulja Modified: head/en_US.ISO8859-1/htdocs/news/status/report-2015-10-2015-12.xml Modified: head/en_US.ISO8859-1/htdocs/news/status/report-2015-10-2015-12.xml ============================================================================== --- head/en_US.ISO8859-1/htdocs/news/status/report-2015-10-2015-12.xml Tue Jan 12 23:07:44 2016 (r48004) +++ head/en_US.ISO8859-1/htdocs/news/status/report-2015-10-2015-12.xml Wed Jan 13 00:53:29 2016 (r48005) @@ -2021,4 +2021,124 @@ archive or see the Phabricator review.</p> </body> </project> + + <project cat='team'> + <title>The &os; Issue Triage Team</title> + + <contact> + <person> + <name>Bugmeister</name> + <email>bugmeister@FreeBSD.org</email> + </person> + + <person> + <name> + <given>Kubilay</given> + <common>Kocak</common> + </name> + <email>koobs@FreeBSD.org</email> + </person> + + <person> + <name> + <given>Vladimir</given> + <common>Krstulja</common> + </name> + <email>vlad-fbsd@acheronmedia.com</email> + </person> + + <person> + <name> + <given>Rodrigo N.</given> + <common>Hernandez</common> + </name> + <email>rodrigo.FreeBSD@minasambiente.com.br</email> + </person> + </contact> + + <links> + <url href="https://pad.riseup.net/p/FreeBSD-triage-brainstorming">Issue Triage Team's Brainstorming Pad</url> + </links> + + <body> + <p>By the end of the Q4 2015 period, &a.koobs; (koobs@) + started an initiative to form an experimental Bugzilla Triage + Team. The main goals of the team are to increase community + involvement (addition/training of new triagers) and enhance + current procedures and tools, among others. This experiment was + started with the participation of Vladimir (blackflow on + irc/freenode) and Rodrigo (DanDare on irc/freenode), who + approached koobs@ with a desire to contribute and get more + involved with the &os; Project. This experimental pilot project + has the task of setting up procedures for enhanced Issue (Problem + Report) management that include better + classification/prioritization, eventually leading to faster + resolution of the issues.</p> + + <p>We are now happy to report on the progress of this + experimental team:</p> + + <ul> + <li>We have set up the #FreeBSD-bugs IRC channel on + Freenode and we are successfully using it to exchange information + about triage processes, ask for help, propose changes and discuss + related topics.</li> + + <li>We have identified the primary role of an Issue Triage + Team to be that of classification of problem reports of all kinds + (currently limited mostly to ports and obvious src issues) and + facilitation of issue assignment, which is making sure that the + reported issues are explained well, contain all the appropriate + information (or as much of it as possible), and are brought to + attention of the people who can act upon them.</li> + + <li>Vladimir and Rodrigo are successfully training in bug + triage as well as porting processes (Vladimir is also taking + maintainership of some ports).</li> + + <li>This experiment is benefiting from the introduction of + newcomers to issue tracking. It naturally resulted in a entire + review of the tracking proccess from its very elementary aspects. + This "fresh eyes" participation spotted minor details + along the proccess, giving the opportunity to scrutinize actual + procedures on a number of smaller points, followed by proposals on + how to improve the overall Issue Tracking and Management. The new + ideas include both organizational and technical ideas and + solutions, such as new or modified keywords or flags for better + classification, the triage workflow, and Bugzilla technical + improvements among others.</li> + + <li>An important goal is producing documentation not only + aimed at people directly engaged on issue triage tasks, but also + documentation aimed at general users, about best practices for + using Bugzilla and the issue management workflow. Another + relevant point is that feedback from triage team can be used to + improve Bugzilla in terms of adjusting existing features to best + fit &os;'s needs, and development of new features (please see + Mahdi "Magic" Mokhtari's report on "Bugzilla + improvements").</li> + + <li>We are still collating ideas in preparation of setting + up a Wiki namespace for the overall topic of issue management, + containing information for all the parties involved in issue + tracking: from users (reporters) to maintainers and committers. + The unorganized brainstorming document is linked in this + report.</li> </ul> + + <p>Since the Issue Triage Team is very young, we expect more + information be available and more actions be reported upon in the + next Status report.</p> + </body> + + <help> + <task> + <p>Set up the Wiki namespace and organize the brainstorm + document into a meaningful set of documents.</p> + </task> + + <task> + <p>Recruit more suitable triagers into the team.</p> + </task> + </help> + </project> </report>
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