From owner-freebsd-questions Wed Aug 19 14:10:43 1998 Return-Path: Received: (from majordom@localhost) by hub.freebsd.org (8.8.8/8.8.8) id OAA03213 for freebsd-questions-outgoing; Wed, 19 Aug 1998 14:10:43 -0700 (PDT) (envelope-from owner-freebsd-questions@FreeBSD.ORG) Received: from kakapo.pinnacle.co.nz (pinsoft.internet.co.nz [202.37.141.181]) by hub.freebsd.org (8.8.8/8.8.8) with ESMTP id OAA03196 for ; Wed, 19 Aug 1998 14:10:37 -0700 (PDT) (envelope-from jonc@pinnacle.co.nz) Received: from tui.pinnacle.co.nz (tui.pinnacle.co.nz [202.37.163.3]) by kakapo.pinnacle.co.nz (8.8.8/8.8.8) with SMTP id JAA24553; Thu, 20 Aug 1998 09:08:48 +1200 (NZST) (envelope-from jonc@pinnacle.co.nz) Date: Thu, 20 Aug 1998 09:08:47 +1200 From: Jonathan Chen To: Doug White cc: djv@bedford.net, freebsd-questions@FreeBSD.ORG Subject: Re: Freebsd-questions and the web page In-Reply-To: Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG On Wed, 19 Aug 1998, Doug White wrote: > On Wed, 19 Aug 1998, Jonathan Chen wrote: > > > The confusion lies in that most newbies assume that any reply from > > freebsd-questions is from the FreeBSD organisation (whatever *that* > > means), and that their answer is the canonical truth (as opposed to > > some of the my-best-guess answers that sometimes come up here). Worse > > yet, if you get a terse rude reply it'd sure turn people away if they > > believed that the FreeBSD `official' helpdesk were made up weirdos > > instead of volunteers. > > Okay, I can buy that. > > > Having the additional text in the web-page would go a *long* way towards > > clearing up that. > > With that out of the way, let's move to the difficult step: care to draft > a page? The original text by djv@bedford.net looked good enough, but a change in the support page something along the lines of: "Mailing lists are the primary support channel .... When in doubt about what list to post a question to, post to _freebsd-question@freebsd.org_, and one of the many volunteer helpers on the mailing list will get back to you." Cheers. -- Jonathan Chen -------------------------------------------------------------------- "Lots of folks confuse bad management with destiny" - Kin Hubbard To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message