From owner-freebsd-ports-bugs@FreeBSD.ORG Sat Nov 10 10:40:01 2007 Return-Path: Delivered-To: freebsd-ports-bugs@hub.freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id A414016A41A for ; Sat, 10 Nov 2007 10:40:01 +0000 (UTC) (envelope-from gnats@FreeBSD.org) Received: from freefall.freebsd.org (freefall.freebsd.org [IPv6:2001:4f8:fff6::28]) by mx1.freebsd.org (Postfix) with ESMTP id 7D99413C480 for ; Sat, 10 Nov 2007 10:40:01 +0000 (UTC) (envelope-from gnats@FreeBSD.org) Received: from freefall.freebsd.org (gnats@localhost [127.0.0.1]) by freefall.freebsd.org (8.14.1/8.14.1) with ESMTP id lAAAe1YB085133 for ; Sat, 10 Nov 2007 10:40:01 GMT (envelope-from gnats@freefall.freebsd.org) Received: (from gnats@localhost) by freefall.freebsd.org (8.14.1/8.14.1/Submit) id lAAAe1rL085132; Sat, 10 Nov 2007 10:40:01 GMT (envelope-from gnats) Resent-Date: Sat, 10 Nov 2007 10:40:01 GMT Resent-Message-Id: <200711101040.lAAAe1rL085132@freefall.freebsd.org> Resent-From: FreeBSD-gnats-submit@FreeBSD.org (GNATS Filer) Resent-To: freebsd-ports-bugs@FreeBSD.org Resent-Reply-To: FreeBSD-gnats-submit@FreeBSD.org, Chris Calvey Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 3366616A420 for ; Sat, 10 Nov 2007 10:31:55 +0000 (UTC) (envelope-from nobody@FreeBSD.org) Received: from www.freebsd.org (www.freebsd.org [IPv6:2001:4f8:fff6::21]) by mx1.freebsd.org (Postfix) with ESMTP id 1FDFF13C4AA for ; Sat, 10 Nov 2007 10:31:55 +0000 (UTC) (envelope-from nobody@FreeBSD.org) Received: from www.freebsd.org (localhost [127.0.0.1]) by www.freebsd.org (8.14.1/8.14.1) with ESMTP id lAAAVXlF006376 for ; Sat, 10 Nov 2007 10:31:33 GMT (envelope-from nobody@www.freebsd.org) Received: (from nobody@localhost) by www.freebsd.org (8.14.1/8.14.1/Submit) id lAAAVWdk006375; Sat, 10 Nov 2007 10:31:32 GMT (envelope-from nobody) Message-Id: <200711101031.lAAAVWdk006375@www.freebsd.org> Date: Sat, 10 Nov 2007 10:31:32 GMT From: Chris Calvey To: freebsd-gnats-submit@FreeBSD.org X-Send-Pr-Version: www-3.1 Cc: Subject: ports/117956: HP LaserJet 1022 not working after upgrade to HPLIP 2.7.9 X-BeenThere: freebsd-ports-bugs@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: Ports bug reports List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 10 Nov 2007 10:40:01 -0000 >Number: 117956 >Category: ports >Synopsis: HP LaserJet 1022 not working after upgrade to HPLIP 2.7.9 >Confidential: no >Severity: critical >Priority: medium >Responsible: freebsd-ports-bugs >State: open >Quarter: >Keywords: >Date-Required: >Class: sw-bug >Submitter-Id: current-users >Arrival-Date: Sat Nov 10 10:40:00 UTC 2007 >Closed-Date: >Last-Modified: >Originator: Chris Calvey >Release: 6.2 >Organization: Digital Investigations >Environment: FreeBSD enigmathica.localdomain 6.2-RELEASE-p8 FreeBSD 6.2-RELEASE-p8 #0: Sat Oct 20 13:12:42 BST 2007 root@enigmathica.localdomain:/usr/obj/usr/src/sys/ENIGMATHICA i386 >Description: After upgrading and following all vendor supplied instructions, I am unable to print using my HP LaserJet 1022 printer. The printer was working fine using the previous version of HPLIP. The printer is USB and is connected as a UGEN device. Printer has been switched on and off, and all daemons restarted in the correct order. The output from hp-setup follows: Script started on Sat Nov 10 10:12:02 2007 HP Linux Imaging and Printing System (ver. 2.7.9) Printer/Fax Setup Utility ver. 7.0 Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. warning: No display found. Reverting to interactive mode. (Note: Defaults for each question are maked with a '*'. Press to accept the default.) -------------------------- | CHOOSE CONNECTION TYPE | -------------------------- Num. Connection Connection Type Description Type ---------- ---------- ---------------------------------------- 0* usb Universal Serial Bus (USB) 1 net Network/Ethernet/Wireless (direct connection or JetDirect) 2 par Parallel Port (LPT:)  Enter number 0...2 for connection type (q=quit, enter=usb*) ? 0 Using connection type: usb -------------------- | DEVICE DISCOVERY | --------------------  Using device: hp:/usb/HP_LaserJet_1022?serial=FL15T04  Setting up device: hp:/usb/HP_LaserJet_1022?serial=FL15T04  \|/-\|/-\| --------------------- | PRINT QUEUE SETUP | ---------------------  Please enter a name for this print queue (m=use model name:'HP_LaserJet_1022'*, q q=quit) ?m Using queue name: HP_LaserJet_1022 error: Unable to find an appropriate PPD file.  Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? /usr/local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz error: Please press or enter 'y', 'n', or 'q'.  Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? y  Please enter the full filesystem path to the PPD file to use (q=quit) :/usr/ local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz Description for the file: HP LaserJet 1022 Foomatic/hpijs  Use this file (y=yes*, n=no, q=quit) ? y Enter a location description for this printer (q=quit) ?Computer room Enter additonal information or notes for this printer (q=quit) ?  Adding print queue to CUPS: Device URI: hp:/usb/HP_LaserJet_1022?serial=FL15T04 Queue name: HP_LaserJet_1022 PPD file: /usr/local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz Location: Computer room Information: /  --------------------- | PRINTER TEST PAGE | ---------------------  Would you like to print a test page (y=yes*, n=no, q=quit) ? y HP Linux Imaging and Printing System (ver. 2.7.9) Testpage Print Utility ver. 5.0 Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. warning: No status available for device. Printing test page to printer HP_LaserJet_1022... Test page has been sent to printer. note: If an error occured, or the test page failed to print, refer to the HPLIP website note: at: http://hplip.sourceforge.net for troubleshooting and support. Done. Done. Script done on Sat Nov 10 10:15:39 2007 The output from /var/log/messages is: Nov 10 10:19:09 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:19:09 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:19:39 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:19:39 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:20:09 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:20:09 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:20:11 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:20:11 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:20:41 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:20:41 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... >How-To-Repeat: >Fix: >Release-Note: >Audit-Trail: >Unformatted: