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Date: Sat, 23 Feb 2008 10:00:08 GMT
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To: freebsd-usb@FreeBSD.org
From: Volker <volker@vwsoft.com>
Cc: 
Subject: Re: usb/120859: laserjet1000 PR#99460 how to install the patch?
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The following reply was made to PR usb/120859; it has been noted by GNATS.

From: Volker <volker@vwsoft.com>
To: paul.belair@rogers.com
Cc: bug-followup@FreeBSD.org
Subject: Re: usb/120859: laserjet1000 PR#99460 how to install the patch?
Date: Sat, 23 Feb 2008 10:53:45 +0100

 Paul,
 
 I've seen you've filed more PRs ports/120924 and misc/120950 about your
 problem.
 
 Please follow up with me by private mail if you want your problem get
 solved instead of filing more PRs! As I already told you, GNATS is a bug
 tracking database but not a support channel for chatting to a support
 person.
 
 I think you're having several problems at the same time. First, you need
 to get FreeBSD recognizing your USB device correctly, second you need to
  have CUPS install a printer driver for you.
 
 To work out both, I've already offered assistance to you but
 unfortunately you did not get back to me.
 
 Please send me the following information:
 
 dmesg
 usbctl -v
 
 pkg_info -I '*cups*'
 
 Also I think the FreeBSD handbook might be of interest to you:
 http://www.freebsd.org/doc/en_US.ISO8859-1/books/handbook/
 
 and you'll find information about our mailing lists at:
 http://www.freebsd.org/doc/en_US.ISO8859-1/books/handbook/eresources.html#ERESOURCES-MAIL
 
 For your problem, a good mailing list might be freebsd-questions@
 
 Please either get in touch with me by private mail or use the mailing
 list for questions like "how do I...". You'll also find friendly people
 willing to help you in some FreeBSD minded web forums.
 
 Thanks!