From owner-freebsd-questions@FreeBSD.ORG Sun Aug 28 15:28:56 2011 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 42A76106564A for ; Sun, 28 Aug 2011 15:28:56 +0000 (UTC) (envelope-from perrin@apotheon.com) Received: from oproxy1-pub.bluehost.com (oproxy1.bluehost.com [IPv6:2605:dc00:100:2::a1]) by mx1.freebsd.org (Postfix) with SMTP id F0A788FC0A for ; Sun, 28 Aug 2011 15:28:55 +0000 (UTC) Received: (qmail 448 invoked by uid 0); 28 Aug 2011 15:28:55 -0000 Received: from unknown (HELO box543.bluehost.com) (74.220.219.143) by oproxy1.bluehost.com with SMTP; 28 Aug 2011 15:28:55 -0000 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=apotheon.com; s=default; h=In-Reply-To:Content-Type:Mime-Version:References:Message-ID:Subject:To:From:Date; bh=cofO6l0Q5JEeGclkFEXCwrfj+O6Wwi2JK17+8ryMIVw=; b=AoEDyDZTdnNeFjrrgK5FXs32cVLreVu1KFyXijjQdQjWmOrK2CL4kMZj/+6RUX/Ldueajft7BxM49twzUq6ljIONuR2s7yGWct504phY30rjrm8LABxz68xfE0KkHIP9; Received: from c-24-8-180-234.hsd1.co.comcast.net ([24.8.180.234] helo=kukaburra.hydra) by box543.bluehost.com with esmtpsa (TLSv1:AES256-SHA:256) (Exim 4.76) (envelope-from ) id 1QxhI6-0007KP-Ie for freebsd-questions@freebsd.org; Sun, 28 Aug 2011 09:28:55 -0600 Received: by kukaburra.hydra (sSMTP sendmail emulation); Sun, 28 Aug 2011 09:10:34 -0600 Date: Sun, 28 Aug 2011 09:10:34 -0600 From: Chad Perrin To: "freebsd-questions@freebsd.org" Message-ID: <20110828151034.GA60519@guilt.hydra> Mail-Followup-To: "freebsd-questions@freebsd.org" References: <16851_1313817220_4E4F4284_16851_6517_1_D9B37353831173459FDAA836D3B43499C521886E@WADPMBXV0.waddell.com> <20110825043208.fe201707.freebsd@edvax.de> <20110828050926.4e7d0389.freebsd@edvax.de> <20110828032152.GA57683@guilt.hydra> <20110828040427.GA2017@libertas.local.camdensoftware.com> Mime-Version: 1.0 Content-Type: multipart/signed; micalg=pgp-sha1; protocol="application/pgp-signature"; boundary="6TrnltStXW4iwmi0" Content-Disposition: inline In-Reply-To: <20110828040427.GA2017@libertas.local.camdensoftware.com> User-Agent: Mutt/1.4.2.3i X-Identified-User: {2737:box543.bluehost.com:apotheon:apotheon.org} {sentby:smtp auth 24.8.180.234 authed with ren@apotheon.org} Subject: Re: A quality operating system X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sun, 28 Aug 2011 15:28:56 -0000 --6TrnltStXW4iwmi0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable On Sat, Aug 27, 2011 at 09:04:28PM -0700, Chip Camden wrote: > Quoth Chad Perrin on Saturday, 27 August 2011: > >=20 > > I've decided to provide the "professional" response "Evan" claims to > > crave: > >=20 > > Dear Evan, > >=20 > > We appreciate your feedback on the quality, scope, and focus of our > > software and documentation. We always strive to provide the highest > > quality products and service to all of our customers, and constantly > > seek new ways to improve on perfection. The input of our customers > > is a key element of our strategy to consistently provide what they > > need in a timely and responsible fashion. > >=20 > > Your ticket number is d3b07384d113edec49eaa6238ad5ff00. Your case > > worker is Robert Jones. Your ticket is: > >=20 > > [ ] Pending Action > > [ ] Open > > [X] Closed: Complete > >=20 > > Your account has been charged $14.99 for successful completion. No= te > > that this special 25% reduced support pricing will only apply for > > actions until September 15th. Take advantage of the discounts now! > >=20 > > If you have any further questions, do not hesitate to use the suppo= rt > > form on the Website. Thank you for your business. >=20 > Perfect, except you didn't charge enough -- and you didn't ask him to > complete a survey. In retrospect, I see that you are of course correct about the charge. I considered doing something with a survey, but it was a lot of work constructing something using soul-sucking corporate "customer service" lingo, and I just didn't have the energy left to write anything about a survey. --=20 Chad Perrin [ original content licensed OWL: http://owl.apotheon.org ] --6TrnltStXW4iwmi0 Content-Type: application/pgp-signature Content-Disposition: inline -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.14 (FreeBSD) iEYEARECAAYFAk5aWmoACgkQ9mn/Pj01uKV0LgCbB6YXA0GnLZQ32bDN+O9JZQWS GR4AmgMs47p3UVxYblbAw9hfeo7GUzGQ =CqLh -----END PGP SIGNATURE----- --6TrnltStXW4iwmi0--