From owner-freebsd-newbies@FreeBSD.ORG Sat Nov 22 07:21:32 2003 Return-Path: Delivered-To: freebsd-newbies@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id EB98016A4CE for ; Sat, 22 Nov 2003 07:21:32 -0800 (PST) Received: from mxsf16.cluster1.charter.net (mxsf16.cluster1.charter.net [209.225.28.216]) by mx1.FreeBSD.org (Postfix) with ESMTP id DEBFD43FBD for ; Sat, 22 Nov 2003 07:21:31 -0800 (PST) (envelope-from mbueide@charter.net) Received: from mbueide ([68.114.183.41])hAMFIjHA067758; Sat, 22 Nov 2003 10:18:45 -0500 (EST) (envelope-from mbueide@charter.net) Received: by mbueide (sSMTP sendmail emulation); Sat, 22 Nov 2003 08:12:04 -0700 Date: Sat, 22 Nov 2003 08:12:04 -0700 From: mike bueide To: Sue Blake Message-ID: <20031122151204.GA9128@charter.net> Mail-Followup-To: Sue Blake , Newbies References: <20031120071810.B749@welearn.com.au> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <20031120071810.B749@welearn.com.au> User-Agent: Mutt/1.4.1i cc: Newbies Subject: Re: Technical/support questions on -newbies X-BeenThere: freebsd-newbies@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: Gathering place for new users List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 22 Nov 2003 15:21:33 -0000 On Thu, Nov 20, 2003 at 07:18:10AM +1100, Sue Blake wrote: > On Wed, Nov 19, 2003 at 07:08:43PM +0000, clayton rollins wrote: > > Hi list, > > > > As I'm sure we've all noticed, a lot of questions get asked here > > that should be re-written, sent to -questions, and/or sent to > > -hackers. > > > When a help question appears in -newbies I like to simply send my > reply to -questions with a cc to the asker. They will then > get a cc on any followup. Sending an extra copy to -newbies > would be bad, it would encourage even more confusing > discussion on -newbies, so don't do that. Remember to change > the To:/Cc: header. Then if you see an unsanswered help request, > maybe someone answered it elsewhere. You can check -questions. > As we do for trolls, everyone needs to learn to silently ignore > inappropriately posted questions. The whole group must do this > to make it work. Suppose two or three "monitors" followed this advise at the same time. Would two or three copies of the original message appearing on -questions be appreciated? Perhaps just responding privately to the original poster to redirect their query to -questions is the best route. > Please, everyone pitch in to make -newbies work as it should. > If it doesn't work out, we could lose this list one day. > Remember who you're talking to, the really new people are very > vulnerable and don't yet understand how we do things. Mistakes are > easier to tolerate in -newbies than elsewhere. It's up to you all > to tell them gently so they don't get a firmer reminder elsewhere, > to show that we understand and to make them realize how much we > like having them around. Well said. -- Michael Bueide * Gering, Nebraska mbueide (at) charter (dot) net .