Date: Wed, 17 Sep 2003 12:49:38 +0800 From: "nihaopaul" <Nihaopaul@hotmail.com> To: <aic7xxx@freebsd.org> Subject: RE: AIC7902 device Message-ID: <BAY2-DAV23sQSktLxHb000040b3@hotmail.com>
next in thread | raw e-mail | index | archive | help
Maxtor atlas 10k iv 36gb drivesok in a puzzle now... anyone? ----- Original Message ----- From: Maxtor Support To: paul@chaos-studio.com Sent: Tuesday, September 16, 2003 11:59 PM Subject: Maxtor atlas 10k iv 36gb drives [Incident: 030916-000056] Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days. Thank you for allowing us to be of service to you. You may also update this question by replying to this message. Because your reply will be automatically processed, you MUST enter your reply in the space below. Text entered into any other part of this message will be discarded. [===> Please enter your reply below this line <===] [===> Please enter your reply above this line <===] If your issue remains unresolved, please update this question here Subject Maxtor atlas 10k iv 36gb drives Discussion Thread Response (TSAlan44)09/16/2003 08:59 AM Dear Paul Adams, I see, firmware, not BIOS. Unfortunately we do not have any firmware upgrades for this drive either. I'm sorry about that. If you have any additional information, please let me know. Thank you, Alan TS44 1-(800)-2-MAXTOR (voice) 353 1 204 1111 (International) http://www.Maxtor.com (web) http://www.MaxStore.com (shop) Response (TSAlan44)09/16/2003 08:54 AM Dear Paul Adams, A BIOS upgrade is not something we provide. The BIOS resides on the controller that you are using, the AIC 7902 controller. You would go through them to obtain the BIOS upgrade. If you have any additional questions, please let me know. Thank you, Alan TS44 1-(800)-2-MAXTOR (voice) 353 1 204 1111 (International) http://www.Maxtor.com (web) http://www.MaxStore.com (shop) Customer09/16/2003 08:52 AM i mean firmware not bios -------------------------------------------- Maxtor Corporation --------------------------------------------
Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?BAY2-DAV23sQSktLxHb000040b3>