Skip site navigation (1)Skip section navigation (2)
Date:      Mon, 30 Sep 2019 16:50:46 +0000
From:      bugzilla-noreply@freebsd.org
To:        bugs@FreeBSD.org
Subject:   [Bug 240944] System Crash with Intel 82571EB NIC with AMD Piledriver and Steamroller APUs
Message-ID:  <bug-240944-227@https.bugs.freebsd.org/bugzilla/>

next in thread | raw e-mail | index | archive | help
https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=3D240944

            Bug ID: 240944
           Summary: System Crash with Intel 82571EB NIC with AMD
                    Piledriver and Steamroller APUs
           Product: Base System
           Version: 12.1-RELEASE
          Hardware: amd64
                OS: Any
            Status: New
          Severity: Affects Some People
          Priority: ---
         Component: kern
          Assignee: bugs@FreeBSD.org
          Reporter: tinfever6@gmail.com

When using an Intel 82571EB quad-port gigabit NIC (HP NC364T) in a system w=
ith
an AMD Piledriver or Steamroller APU, any taxing Ethernet workload will cau=
se
the entire system to either permanently lock up (requiring a hard reboot by
holding down the power button to reset), or crash and reboot.

Initial discussion of this issue can be found in the pfSense subreddit:
https://www.reddit.com/r/PFSENSE/comments/da6nh7/multiport_intel_82571ebbas=
ed_network_cards_not/

I have confirmed this issue is present even on the FreeBSD 12.0 release so =
it
is not an issue introduced by pfSense or OPNsense.

Hardware used for testing and reproduction:

HP T730 thin client
AMD RX-427BB APU (4 core)
4GB RAM
16GB SSD
HP NC364T Network Controller (Uses Intel 82571EB chipset)

Steps to reproduce:

1. Download "FreeBSD-12.0-RELEASE-amd64-mini-memstick.img"
2. Used Etcher to load to flash drive.
3. Boot up in UEFI or Legacy to flash drive
4. Run as live CD instead of installer
5. Run "dhclient em3" to get network access.
6. Run command "fetch http://speedtest.tele2.net/1GB.zip -o /dev/null"
7. Crash happens within the first 60 seconds.

When it crashes, the system goes 100% unresponsive. No amount of Ctl-Alt-Del
will do anything. I have to hold power button to do a hard reboot. System h=
as
been left in unresponsive state for 12+ hours with no change. There are no =
log
entries or bug checks present (that I have seen)

Troubleshooting done:

1. Issue reoccurs using both UEFI and Legacy boot methods
2. Issue reoccurs with onboard NIC disabled
3. Issue reoccurs using included 7.6.1 and latest 7.7.5 Intel drivers
4. Issue reoccurs when using either USB or SSD boot media
5. Hardware works perfectly fine when booting to Ubuntu live USB for testing
6. Hardware passed memtest64+ @ 4 passes

Other user reports (see Reddit discussion link) indicate that:

1. Issue reoccurs with on every NC364T card when testing several of them
2. Issue occurs on NC360T (dual-port Intel 82571EB NIC)
3. Issue does not occur with NC112T (Intel 82574L-based single port NIC)
4. Issue occurs with other versions of pfSense including 2.1.5, 2.2.4, 2.3.=
3,
and 2.5.0 (20190928). I have not looked up the correlation between pfSense =
and
FreeBSD versions.

I'm no Linux/Unix guru, nor do I have very much time I can allocate to seei=
ng
this through to a resolution, but I will try to assist in any testing or da=
ta
collection needed to hopefully address this issue. Thanks.

--=20
You are receiving this mail because:
You are the assignee for the bug.=



Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?bug-240944-227>