From owner-freebsd-scsi@FreeBSD.ORG Sat Sep 20 09:32:35 2003 Return-Path: Delivered-To: freebsd-scsi@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id D46C916A4B3 for ; Sat, 20 Sep 2003 09:32:35 -0700 (PDT) Received: from hotmail.com (bay2-dav67.bay2.hotmail.com [65.54.246.202]) by mx1.FreeBSD.org (Postfix) with ESMTP id 73D6243FDD for ; Sat, 20 Sep 2003 09:32:34 -0700 (PDT) (envelope-from nihaopaul@hotmail.com) Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC; Sat, 20 Sep 2003 09:32:34 -0700 Received: from 61.170.226.93 by bay2-dav67.bay2.hotmail.com with DAV; Sat, 20 Sep 2003 16:32:34 +0000 X-Originating-IP: [61.170.226.93] X-Originating-Email: [nihaopaul@hotmail.com] From: "nihaopaul" To: "Robert Johannes" , "Marc G. Fournier" Date: Sun, 21 Sep 2003 00:32:28 +0800 MIME-Version: 1.0 X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2800.1158 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 Message-ID: X-OriginalArrivalTime: 20 Sep 2003 16:32:34.0276 (UTC) FILETIME=[CB831A40:01C37F94] Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable X-Content-Filtered-By: Mailman/MimeDel 2.1.1 cc: freebsd-scsi@freebsd.org cc: Juris Krumins Subject: Re: aci79xx driver problem X-BeenThere: freebsd-scsi@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: SCSI subsystem List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 20 Sep 2003 16:32:36 -0000 Maxtor atlas 10k iv 36gb driveswhen i contacted them about this the = other day this is what they replied me. will be very intrested if you can firmware from them. paul //979//Nan-Suzhou-Road//Space-301//Shanghai//200001//PRC//Office//(86)-21= //6360-5418//Fax//(86)-21//6350-7147//mp//130.2329.1471//paul@chaos-studi= o.com// ----- Original Message -----=20 From: Maxtor Support=20 To: paul@chaos-studio.com=20 Sent: Tuesday, September 16, 2003 11:59 PM Subject: Maxtor atlas 10k iv 36gb drives [Incident: 030916-000056] Recently you requested personal assistance from our on-line support = center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it = within the next 20 days. Thank you for allowing us to be of service to you. You may also update this question by replying to this message. Because = your reply will be automatically processed, you MUST enter your reply in = the space below. Text entered into any other part of this message will = be discarded. [=3D=3D=3D> Please enter your reply below this line <=3D=3D=3D] [=3D=3D=3D> Please enter your reply above this line <=3D=3D=3D] If your issue remains unresolved, please update this question here Subject=20 Maxtor atlas 10k iv 36gb drives=20 =20 Discussion Thread=20 Response (TSAlan44) 09/16/2003 08:59 AM=20 Dear Paul Adams, I see, firmware, not BIOS. Unfortunately we do not have any = firmware upgrades for this drive either. I'm sorry about that. If you have any additional information, please let me know. Thank you, Alan TS44 1-(800)-2-MAXTOR (voice) 353 1 204 1111 (International) http://www.Maxtor.com (web) http://www.MaxStore.com (shop)=20 Response (TSAlan44) 09/16/2003 08:54 AM=20 Dear Paul Adams, A BIOS upgrade is not something we provide. The BIOS resides on = the controller that you are using, the AIC 7902 controller. You would go = through them to obtain the BIOS upgrade. If you have any additional questions, please let me know. Thank you, Alan TS44 1-(800)-2-MAXTOR (voice) 353 1 204 1111 (International) http://www.Maxtor.com (web) http://www.MaxStore.com (shop)=20 Customer 09/16/2003 08:52 AM=20 i mean firmware not bios=20 =20 -------------------------------------------- Maxtor Corporation --------------------------------------------