From owner-freebsd-isp Tue Jun 10 15:58:41 1997 Return-Path: Received: (from root@localhost) by hub.freebsd.org (8.8.5/8.8.5) id PAA10008 for isp-outgoing; Tue, 10 Jun 1997 15:58:41 -0700 (PDT) Received: from linus.intrastar.net (jsuter@linus.intrastar.net [206.136.25.19]) by hub.freebsd.org (8.8.5/8.8.5) with ESMTP id PAA09996 for ; Tue, 10 Jun 1997 15:58:35 -0700 (PDT) Received: from localhost (jsuter@localhost) by linus.intrastar.net (8.8.5/TerraNovaNet) with SMTP id RAA02325; Tue, 10 Jun 1997 17:57:18 -0500 (CDT) Date: Tue, 10 Jun 1997 17:57:18 -0500 (CDT) From: Jacob Suter To: "Victor A. Sudakov" cc: isp@FreeBSD.ORG Subject: Re: Internet providers discouraging customers from unix In-Reply-To: <199706100853.QAA00288@vas.tomsk.su> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-isp@FreeBSD.ORG X-Loop: FreeBSD.org Precedence: bulk My point (as the support personel of intrastar.net)... morons shouldn't use unix... If I have a user that calls and does something to the tune of "I GOT MY (unix type) CD TODAY - PLEASE TELL ME HOW TO EXPLOIT SOMETHING COOL!" I'm not going to be super-keen on telling this person what to do.Unix IMHO is for elite people, not for lowly lamer people (ie - the guy that barely knew enough to go to WAlmart and spend a lot of money on a packard bell).. JS On Tue, 10 Jun 1997, Victor A. Sudakov wrote: > Adrian Chadd wrote: > > > > > > > They all seem to end up saying "talk to your ISP" but my ISP will not > > > > deal with anyone running any sort of U*ix system. Anyone got any ideas? > > > > > > I have seen many messages of this kind recently. Is it a new fashion in > > > internet service providing or do those providers receive money from Bill > > > Gates? > > > > I certainly don't receive money from Bill :-) > > Are you a provider? What is your company's attitude to clients running unix? > > > > > Thing is, with larger ISPs, the clueful unix people are usually the > > administrators, and are generally kept *AWAY* from user support. > > The droids DOING user support dont know anything about unix, and so .. :) > > A regular customer only speaks to the support personnel. And suffers from > their ignorance. Even if there is a clueful unix person in the company, the > general customer is discouraged from using unix by the user support. I think > this should be changed, and as soon as possible, too. Admins should say > their word. > > I myself am lucky to have such an ISP who not only discourages me from using > unix, but is very helpful and many times has given me a hand and helped me > out of difficult situations. Of course, I am trying not to abuse this > generosity and prefer to study a lot of things myself because I understand > that if I had Win95 I would not ask so many questions (perhaps ;-)) > > May be I am somehow a special case but I have setup client internet software > on five platforms (MS-DOS, OS/2, Windows 3.1, Windows 95, FreeBSD) and > FreeBSD turned out to be the easiest. OS/2 was a nighmare. > > -- > Victor Sudakov > http://www.tomsk.su/r/persons/vas.htm > >