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Date:      Sun, 10 May 1998 05:06:17 -0700
From:      "Jordan K. Hubbard" <jkh@time.cdrom.com>
To:        Amancio Hasty <hasty@rah.star-gate.com>
Cc:        Brett Glass <brett@lariat.org>, Jason Nordwick <nordwick@scam.XCF.Berkeley.EDU>, The Classiest Man Alive <ksmm@threespace.com>, advocacy@FreeBSD.ORG
Subject:   Re: Linux as a Mozilla total reference platform 
Message-ID:  <24956.894801977@time.cdrom.com>
In-Reply-To: Your message of "Sun, 10 May 1998 03:59:19 PDT." <199805101059.DAA01506@rah.star-gate.com> 

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> For example, we *really* need to change http://www.freebsd.org
> to convey a feeling of activity and success around FreeBSD. I posted
> a simple request for someone to volunteer to revamp the web page and
> got ZERO response. Why is that? Is it because the group is lazy when

Argh... I'd think this would be one of those self-answering questions,
especially for someone who's been around as long as Amancio has, but
let me answer it anyway.

Amancio might wonder why he got ZERO response but the answer is really
pretty obvious: Simply stating that XYZ needs to be done, where XYZ is
not something which requires a "mission statement" so much as someone
to simply buckle down and do the drudge work, is almost *always* a
fruitless exercise and essentially amounts to nothing more than
hand-waving.  If you want to actually ACCOMPLISH something, you've got
to lead by example and can't simply stand around tossing off polished
sound bites like "FreeBSD needs more books!" since that sort of thing
is bloody obvious to everyone by now.  It's equally clear that what
needs to happen at this stage is for someone to actually _write_ the
books or sit down and actually _make_ the web pages somehow, to put it
in your own words, "convey a feeling of activity and success around
FreeBSD."  That's a lot harder to do correctly than it sounds,
especiall for programming geeks who don't excell at marketing, or it
would likely have been done already.

Given these simple facts, what would have been a far more effective
thing for Amancio to originally have said would have been something to
the effect of: "We *really need to change http://www.freebsd.org to
convey blah blah and blah, the diffs below representing my first
attempt at grappling with this rather difficult marketing problem.
Please give me feedback on the wording of this and I'll submit the
final version of what we come up with to the docs folks and/or commit
it to the web pages myself."  It still might not have been enough to
make it all come together, that is true, but it would have been an
approach with a _far_ greater chance of success.

To put it another way, you can either try to push from behind or lead
(by example) from the front.  If you try to push from behind, many
FreeBSD folks will simply dig their heels in like mules and say "don't
push me, damn it, why don't YOU do it if you want it so much!"  If you
lead from the front, on the other hand, then even if nobody follows
you you're still going to accomplish _something_ (rather than "ZERO")
and odds are good that someone will eventually take pity on the lone
volunteer out there shoveling snow while everyone else is inside
drinking hot cocoa and will come out to help.  There's also no better
way for a "leader" to establish his bonafides around here than to show
that he's willing to do someone whether anyone helps him or not.

That's why I've been sort of been deliberately playing the devil's
advocate here in the -advocacy list about some of our more blue-sky
ideas.  It's not that I'm trying to quash people's enthusiasm so much
as simply _channel_ it into more tangible and practical pursuits given
that I know, from ample personal experience, that PR is one of those
strange areas of the biz where it's quite possible to look busy as
hell and still accomplish absolutely nothing of practical value.  To
avoid that latter scenario, we need to try and avoid getting caught up
in feedback loops where everyone's spending a lot of time talking
about what needs to be done and not enough time involved in the rather
more boring mechanics of actually doing it.

And on that note, I think I'll go back to work on my updated document
for staying -current (and -stable) with FreeBSD now. :-)

- Jordan

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