Date: Wed, 28 Mar 2007 19:34:08 -0400 (EDT) From: Daniel Eischen <deischen@freebsd.org> To: Alexander Kabaev <kabaev@gmail.com> Cc: mobile@freebsd.org Subject: Re: Fwd: Buying a new laptop Message-ID: <Pine.GSO.4.64.0703281926470.16603@sea.ntplx.net> In-Reply-To: <20070328185028.7622aaca@kan.dnsalias.net> References: <20070327191946.GA39413@bewilderbeast.blackhelicopters.org> <rmi3b3p1r7w.fsf@fnord.ir.bbn.com> <460A80D8.3070503@psg.com> <8a0028260703280757k1a669304qaf08e108aff7ae7e@mail.gmail.com> <460A8731.9030509@psg.com> <8a0028260703280855n3bd8e156kef3a2ed6251b5816@mail.gmail.com> <460A9344.1070405@psg.com> <8a0028260703280918g76c0a9cavcfb6bbbf19bdd92a@mail.gmail.com> <8a0028260703280919k434cc150ib54647b2a45e6a47@mail.gmail.com> <20070328185028.7622aaca@kan.dnsalias.net>
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On Wed, 28 Mar 2007, Alexander Kabaev wrote: >> > FWIW, I had nothing but very good experience dealing with Dell service > guys. When they failed to fix my old almost out of warranty D800, they > just shipped me brand new D820 as a replacement, much to my > astonishment. About 3 or 4 years ago, I bought a refurbished Dell. The keys seemed to stick a little bit at first, but it got better over time. Before the service contract was up, it failed - wouldn't even boot into BIOS. Sent it back and the service department claimed I had spilled something on it, when I clearly didn't. It must not have been refurbished completely. Anyways, no matter how hard I complained, I couldn't get them to fix it and had to pay $800 to replace the motherboard. I think their service has gotten better, but I still have a sour taste left in my mouth. -- DE
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