From owner-freebsd-questions@FreeBSD.ORG  Wed Feb 23 09:19:23 2005
Return-Path: <owner-freebsd-questions@FreeBSD.ORG>
Delivered-To: freebsd-questions@freebsd.org
Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125])
	by hub.freebsd.org (Postfix) with ESMTP id E7F2716A4CE
	for <freebsd-questions@freebsd.org>;
	Wed, 23 Feb 2005 09:19:23 +0000 (GMT)
Received: from wproxy.gmail.com (wproxy.gmail.com [64.233.184.202])
	by mx1.FreeBSD.org (Postfix) with ESMTP id 8631443D48
	for <freebsd-questions@freebsd.org>;
	Wed, 23 Feb 2005 09:19:23 +0000 (GMT)
	(envelope-from pergesu@gmail.com)
Received: by wproxy.gmail.com with SMTP id 69so1272456wri
	for <freebsd-questions@freebsd.org>;
	Wed, 23 Feb 2005 01:19:17 -0800 (PST)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
	s=beta; d=gmail.com;
	h=received:message-id:date:from:reply-to:to:subject:cc:in-reply-to:mime-version:content-type:content-transfer-encoding:references;
	b=ibgawoiE0/Q1/GApe8li0c58xJWnvOaGIEADQYhLynybLNVjq8vcdWLhkxUU/+z6AsIlD2mru67AV+pLk7wFr28kANHV0nW0yTLc1uAO/18BF2zH6OPhy2omCIDL/lxZuStPnorvh4vlKSQwF84BbH57atZ2xhL5QQpfWcopAL8=
Received: by 10.54.42.1 with SMTP id p1mr22642wrp;
        Wed, 23 Feb 2005 01:19:16 -0800 (PST)
Received: by 10.54.42.28 with HTTP; Wed, 23 Feb 2005 01:19:16 -0800 (PST)
Message-ID: <810a540e050223011950591263@mail.gmail.com>
Date: Wed, 23 Feb 2005 02:19:16 -0700
From: Pat Maddox <pergesu@gmail.com>
To: Mark Jayson Alvarez <jay2xra@yahoo.com>
In-Reply-To: <20050223091616.5202.qmail@web51603.mail.yahoo.com>
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
References: <20050223091616.5202.qmail@web51603.mail.yahoo.com>
cc: freebsd-questions@freebsd.org
Subject: Re: recommended trouble ticketing system
X-BeenThere: freebsd-questions@freebsd.org
X-Mailman-Version: 2.1.1
Precedence: list
Reply-To: Pat Maddox <pergesu@gmail.com>
List-Id: User questions <freebsd-questions.freebsd.org>
List-Unsubscribe: <http://lists.freebsd.org/mailman/listinfo/freebsd-questions>,
	<mailto:freebsd-questions-request@freebsd.org?subject=unsubscribe>
List-Archive: <http://lists.freebsd.org/pipermail/freebsd-questions>
List-Post: <mailto:freebsd-questions@freebsd.org>
List-Help: <mailto:freebsd-questions-request@freebsd.org?subject=help>
List-Subscribe: <http://lists.freebsd.org/mailman/listinfo/freebsd-questions>,
	<mailto:freebsd-questions-request@freebsd.org?subject=subscribe>
X-List-Received-Date: Wed, 23 Feb 2005 09:19:24 -0000

My favorite one is Kayako eSupport - www.kayako.com
Another popular one is Cerberus HelpDesk - www.cerberusweb.com


On Wed, 23 Feb 2005 01:16:15 -0800 (PST), Mark Jayson Alvarez
<jay2xra@yahoo.com> wrote:
> Hi,
>   I'm looking for a software that we can use for
> trouble ticketing system. We are using Open Ticket
> Request System(OTRS) before but my superiors, told me
> that I can search for another better software for this
> purpose. Can you suggest me some of the trouble
> ticketing systems you have used before aside from OTRS
> and if there's any problem you have encountered using
> it or its advantages over OTRS. I did a quick search
> on google and freebsd ports and found Request
> Tracker(RT), also Trouble Ticket System from
> Freshmeat, and lastly WebTTS, but I'm having a hard
> time deciding which one to use. Suggestions are very
> much welcome.
> 
> Thanks!
> 
> __________________________________
> Do you Yahoo!?
> Yahoo! Mail - Find what you need with new enhanced search.
> http://info.mail.yahoo.com/mail_250
> _______________________________________________
> freebsd-questions@freebsd.org mailing list
> http://lists.freebsd.org/mailman/listinfo/freebsd-questions
> To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org"
>