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Date:      11 Sep 2002 10:10:51 -0500
From:      Larry Rosenman <ler@lerctr.org>
To:        Lord Raiden <dragoncrest@voyager.net>
Cc:        freebsd-questions@FreeBSD.ORG, ports@FreeBSD.ORG
Subject:   Re: RT Ticket Tracking Port?
Message-ID:  <1031757051.504.0.camel@lerlaptop.iadfw.net>
In-Reply-To: <4.2.0.58.20020911012707.0096b100@pop.voyager.net>
References:  <4.2.0.58.20020911012707.0096b100@pop.voyager.net>

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On Wed, 2002-09-11 at 00:29, Lord Raiden wrote:
> 	Hi all.  Looking for a very simple Ticket Tracking software or port that I 
> can use on one of our servers.  Web based interface is fine if that's 
> what's available.  What I'm looking for is something that will take a 
> request submitted via email, enter it as a ticket, give it a number, send a 
> reply to the originator and copies to the correct people, etc.  The whole 
> RT ticket tracking kind of thing.  I've seen systems like Kana that look 
> very nice, but I don't need anything that complex.  Just something simple 
> to start off with.  Any suggestions?
> 
There is a PR up for RT, I'm wondering if it will be committed before
4.7-RELEASE...


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-- 
Larry Rosenman                     http://www.lerctr.org/~ler
Phone: +1 972-414-9812                 E-Mail: ler@lerctr.org
US Mail: 1905 Steamboat Springs Drive, Garland, TX 75044-6749


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