From owner-freebsd-stable Thu Jan 2 23:29:48 2003 Delivered-To: freebsd-stable@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id EE28337B401 for ; Thu, 2 Jan 2003 23:29:46 -0800 (PST) Received: from rwcrmhc52.attbi.com (rwcrmhc52.attbi.com [216.148.227.88]) by mx1.FreeBSD.org (Postfix) with ESMTP id 7E8B343E4A for ; Thu, 2 Jan 2003 23:29:46 -0800 (PST) (envelope-from yeasah@apocalypse.org) Received: from gauss (h009027e87426.ne.client2.attbi.com[24.91.143.193]) by rwcrmhc52.attbi.com (rwcrmhc52) with SMTP id <2003010307294505200dp68de>; Fri, 3 Jan 2003 07:29:46 +0000 Message-ID: <00bf01c2b2f9$dfa77650$052010ac@gauss> From: "Yeasah Pell" To: References: <20030102205040.GC22880@Deadcell.ant> <20030103002730.GB729@Deadcell.ant> <200301022132.35297.duhring@charter.net> <3E152CAF.6000107@barryp.org> Subject: Re: Saving a partially rotten IBM DTLA-307030 Harddisk Date: Fri, 3 Jan 2003 02:29:38 -0500 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2800.1106 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106 Sender: owner-freebsd-stable@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG I returned a drive, it took a couple weeks to get it back, and the replacement had a "used part" sticker on it. It failed within a month. I foolishly returned the drive again, this time including a plea to replace the drive with another model that doesn't fail, but I just got the same thing back again, 2 weeks later. Now it rots in a drawer. I'd say I know lots of other people who have had these drives fail in the same manner, but that would be pretty redundant at this point. I wonder if the Hitachi thing will change anything about the (pretty bad, IMO) way these problems are being handled? ----- Original Message ----- From: "Barry Pederson" To: Sent: Friday, January 03, 2003 1:24 AM Subject: Re: Saving a partially rotten IBM DTLA-307030 Harddisk > The thing I wasn't sure about was... does it get replaced with a new drive? > or just some other returned drive of the same flaky model that they've > reformatted and mapped out the bad sectors? > > IIRC the website where you got an online RMA only guaranteed a refurbished > drive. Can't tell right now though since the above-mentioned URL only says > warranty support is moving to Hitachi in a few days. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-stable" in the body of the message