From owner-freebsd-security Thu Jul 13 12:43:11 2000 Delivered-To: freebsd-security@freebsd.org Received: from tandem.milestonerdl.com (tandem.milestonerdl.com [204.107.138.1]) by hub.freebsd.org (Postfix) with ESMTP id 5804737C53E for ; Thu, 13 Jul 2000 12:43:04 -0700 (PDT) (envelope-from marc@milestonerdl.com) Received: from tandem (tandem [204.107.138.1]) by tandem.milestonerdl.com (8.10.0/8.10.0) with ESMTP id e6DJgoL31457; Thu, 13 Jul 2000 14:42:50 -0500 (CDT) Date: Thu, 13 Jul 2000 14:42:50 -0500 (CDT) From: Marc Rassbach To: Brett Glass Cc: "David G. Andersen" , security@FreeBSD.ORG Subject: Re: Two kinds of advisories? In-Reply-To: <4.3.2.7.2.20000713122244.00b06410@localhost> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-security@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org We went through this once before on this list, and the manner in which it is done now is just fine. If you don't like your clients calling you in a panic, then start CHARGING them for the time you spend with them on the phone. It is amazing how a $130+ bill for talking to your local users (lusers) on the phone to read to them the message they SHOULD have read will to towards driving better luser behavior. Another solution: Start your own list for youur lusers and you can then give them what you think they should see. On Thu, 13 Jul 2000, Brett Glass wrote: > Many of them don't read the disclaimers because they're scanning the > subject lines. When they see one with "FreeBSD" in it, some of them > call in a panic. They often don't read the message because they > believe that they won't understand it. > > Yes, I know, it'd be nice if they weren't so clueless about computer > security and FreeBSD, but then, they're experts in their own fields, > which WE don't know much about. Instead of writing them off, why > not make the subject lines clearer? > > --Brett > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-security" in the body of the message > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-security" in the body of the message