Skip site navigation (1)Skip section navigation (2)
Date:      Thu, 13 Jul 2000 14:42:50 -0500 (CDT)
From:      Marc Rassbach <marc@milestonerdl.com>
To:        Brett Glass <brett@lariat.org>
Cc:        "David G. Andersen" <dga@POBOX.COM>, security@FreeBSD.ORG
Subject:   Re: Two kinds of advisories?
Message-ID:  <Pine.BSF.4.21.0007131438520.31439-100000@tandem.milestonerdl.com>
In-Reply-To: <4.3.2.7.2.20000713122244.00b06410@localhost>

next in thread | previous in thread | raw e-mail | index | archive | help
We went through this once before on this list, and the manner in which it
is done now is just fine.

If you don't like your clients calling you in a panic, then start CHARGING
them for the time you spend with them on the phone.  It is amazing how a
$130+ bill for talking to your local users (lusers) on the phone to read
to them the message they SHOULD have read will to towards driving better
luser behavior.

Another solution:  Start your own list for youur lusers and you can then
give them what you think they should see.


On Thu, 13 Jul 2000, Brett Glass wrote:

> Many of them don't read the disclaimers because they're scanning the
> subject lines. When they see one with "FreeBSD" in it, some of them
> call in a panic. They often don't read the message because they
> believe that they won't understand it.
> 
> Yes, I know, it'd be nice if they weren't so clueless about computer
> security and FreeBSD, but then, they're experts in their own fields,
> which WE don't know much about. Instead of writing them off, why
> not make the subject lines clearer?
> 
> --Brett
> 
> 
> 
> To Unsubscribe: send mail to majordomo@FreeBSD.org
> with "unsubscribe freebsd-security" in the body of the message
> 



To Unsubscribe: send mail to majordomo@FreeBSD.org
with "unsubscribe freebsd-security" in the body of the message




Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?Pine.BSF.4.21.0007131438520.31439-100000>