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Date:      Fri, 27 Feb 1998 11:06:07 +1100
From:      John Saunders <john.saunders@scitec.com.au>
To:        Jay Tribick <lists@fastnet.co.uk>
Cc:        freebsd-isp@FreeBSD.ORG
Subject:   Re: Qpopper (POP3 Daemons..)
Message-ID:  <34F6036F.BA02824@scitec.com.au>
References:  <Pine.BSF.3.96.980226120239.4155C-100000@ns0.fast.net.uk>

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Jay Tribick wrote:
> I'm currently using qpopper but some of my users have experienced problems
> with client's like Internet Mail & Eudora when they're downloading large
> attachments (1meg+).

I've also experienced this with several customer. But when I checked
the mailbox it'e been fine. And when I've tested downloading using
Win95 and IE3.03, IE4.01 and Netscape 4.04 it worked. So, to my way
of thinking, the problem is at the customers end.

> Is this a known bug with qpopper or is the problem likely to be
> hardware-oriented? I'm using a USR Total Control Chassis with X2/K56Flex
> modems in it and haven't had any problems with any other services
> timing out / disconnecting client's.

I've put it down to old buggy versions of customer software. Most
customers were able to get past the problem by updating the software
to a later version.

One particularly difficult case was a Mac using Eudora, in the end we
found out that doing some other activity over the link while the
email is downloading kept things working. Otherwise the mail fetch
which just hang mid message. They were running some old version of
Eudora and didn't want to upgrade (some customers tend to be a bit
strange in this regard).

Cheers.
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      .   | John Saunders   mailto:John.Saunders@scitec.com.au  (Work) |
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