Date: Thu, 31 Jul 1997 13:29:12 +0930 (CST) From: Michael Smith <msmith@atrad.adelaide.edu.au> To: pechter@lakewood.com Cc: msmith@atrad.adelaide.edu.au, freebsd-chat@freebsd.org Subject: Re: Sysadmin levels today? Message-ID: <199707310359.NAA25628@genesis.atrad.adelaide.edu.au> In-Reply-To: <199707310322.XAA18269@i4got.lakewood.com> from Bill Pechter at "Jul 30, 97 11:22:17 pm"
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Bill Pechter stands accused of saying: > > I went on a support call this morning, for a mail gateway/web proxy I > > installed a couple of weeks back. The customer in question is a > > software development house; the BSD system is in a room full of > > Decstations and SCO boxen on which they do their work. > > > > I spent an hour of my time, as well as that of three of their > > developers and one of the directors teaching them : > > > > How to edit the /etc/aliases file to forward mail. > > > > Unbelievable. > > I hope you charged well. Standard rates. They're like to be a repeat customer. > BTW -- I found that application developers were less likely to learn the > administrative workings of their systems then tech support types or > helpdesk types. Definitely. But often the best developers are the ones with the omnivorous interest, and that generally leads them to at least a _basic_ understanding of how the system ticks. > If they're lucky they hire a good competent admin and keep the coders coding > instead of trying to figure out how to make rsh or tcpip or uucp work. > It saves a lot of money. ... something these guys desperately need. Their contract admin is away on holidas, which is why they felt comfortable bringing me in. I'm not sure if I should feel flattered or not. -- ]] Mike Smith, Software Engineer msmith@gsoft.com.au [[ ]] Genesis Software genesis@gsoft.com.au [[ ]] High-speed data acquisition and (GSM mobile) 0411-222-496 [[ ]] realtime instrument control. (ph) +61-8-8267-3493 [[ ]] Unix hardware collector. "Where are your PEZ?" The Tick [[
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