From owner-freebsd-isp@FreeBSD.ORG Fri Sep 12 17:03:18 2003 Return-Path: Delivered-To: freebsd-isp@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id EBAC116A4BF for ; Fri, 12 Sep 2003 17:03:18 -0700 (PDT) Received: from Hot.Net.au (216.93.176.26 [216.93.176.26]) by mx1.FreeBSD.org (Postfix) with ESMTP id 5264A43F85 for ; Fri, 12 Sep 2003 17:03:13 -0700 (PDT) (envelope-from keith@apcs.com.au) Received: (from root@localhost) by Hot.Net.au (8.12.6/8.12.6) id h8D03DYs051968; Sat, 13 Sep 2003 10:03:13 +1000 (EST) (envelope-from keith@apcs.com.au) Received: from localhost (localhost [127.0.0.1]) by Hot.Net.au (8.12.6/8.12.6) with ESMTP id h8D03CXn051938; Sat, 13 Sep 2003 10:03:12 +1000 (EST) (envelope-from keith@apcs.com.au) Date: Sat, 13 Sep 2003 10:03:12 +1000 (EST) From: Keith Anderson X-X-Sender: keith@green.hot.net.au To: John Capo In-Reply-To: <20030912165829.GA10072@exuma.irbs.com> Message-ID: <20030913095930.R37416-100000@green.hot.net.au> MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII X-scanner: scanned by Inflex 1.0.12.3 - (http://pldaniels.com/inflex/) cc: freebsd-isp@freebsd.org Subject: Re: Best practices for disabling email accounts X-BeenThere: freebsd-isp@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: Internet Services Providers List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sat, 13 Sep 2003 00:03:19 -0000 Hi All, I use popd with Radius aso if the account is paid up the user can collect email. The customer will be very keen to pay so they can collect the email. I do not block incoming email at all. after 60 Days the account/email is deleted as per our contract with the customer. Keith Anderson Ezyisp Accounting On Fri, 12 Sep 2003, John Capo wrote: > Quoting Blake Swensen (blake@pyramus.com): > > Many of you are in the same boat, where customers fall behind and > > collections letters still do not seem to grab their attention. > > > > Short of changing passwords, does anyone have a best practices method of > > temporarily preventing access to email boxes temporarily. In most of > > these cases, once the customer has paid, I would like to turn back on > > the email boxes. > > > > Reject incoming email but allow access to the mailbox so that your > customer can retrieve mail you have already accepted. Rejecting > further email notifies the senders that the email was not delivered > and they can contact your customer by other means. > > A recent court case ruled in favor of a plaintiff that claimed they > were denied access to important email and lost a large contract > because email was accepted but not delivered to the plaintiff. I > think it was a Canadian case but with the legal climate in most > countries today why take a chance. > > IANAL, but I do host mail for a number of legal firms. > > -- > John Capo > Tuffmail.com > _______________________________________________ > freebsd-isp@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-isp > To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" >