From owner-freebsd-isp@FreeBSD.ORG Tue Jan 4 15:20:28 2005 Return-Path: Delivered-To: freebsd-isp@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 34B6816A4CE for ; Tue, 4 Jan 2005 15:20:28 +0000 (GMT) Received: from pacific-coast.com (mail.pacific-coast.com [207.67.226.231]) by mx1.FreeBSD.org (Postfix) with ESMTP id 7D2A743D48 for ; Tue, 4 Jan 2005 15:20:27 +0000 (GMT) (envelope-from checkit7@smithmicro.com) Received: from [207.67.226.52] (HELO www) by pacific-coast.com (CommuniGate Pro SMTP 4.1.8) with SMTP id 1332352 for freebsd-isp@freebsd.org; Tue, 04 Jan 2005 07:23:21 -0800 MIME-Version: 1.0 Message-Id: <41DAB0AD.000045.00345@www.smithmicro.com> Date: Tue, 4 Jan 2005 07:05:17 -0800 (Pacific Standard Time) To: freebsd-isp@freebsd.org From: checkit7@smithmicro.com Content-Type: Text/Plain Content-Transfer-Encoding: quoted-printable X-Content-Filtered-By: Mailman/MimeDel 2.1.1 Subject: Re: document [Incident: 050104-000071] X-BeenThere: freebsd-isp@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list Reply-To: checkit7@smithmicro.com List-Id: Internet Services Providers List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 04 Jan 2005 15:20:28 -0000 Response --------------------------------------------------------------- This is an automated response to your request for support. Below you wil= l find Suggested Answers to the question you submitted. Please review th= ese for potential solutions to your question. If you still need assistan= ce after reviewing them, try searching our Online Knowledge Base for more= solutions by going to http://support.smithmicro.com/winindex.htm If we do not hear from you within 4 business days, your incident will be = automatically considered solved. You may reopen this incident at any tim= e by following the instructions below. Title: What information does Technical Support need to be able to answer = a question about CheckIt products? Link: http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/st= d_adp.php?p_faqid=3D938&p_created=3D1017271529 Title: How can the software be reinstalled if it was downloaded? Link: http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/st= d_adp.php?p_faqid=3D996&p_created=3D1021490939 Title: I am having trouble downloading the product that I bought from the= web store. Link: http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/st= d_adp.php?p_faqid=3D242&p_created=3D952018096 Title: What is the latest version of CheckIt Professional Edition? Link: http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/st= d_adp.php?p_faqid=3D272&p_created=3D995409261 Title: How Can I Get Technical Support for Older Smith Micro products? Link: http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/st= d_adp.php?p_faqid=3D237&p_created=3D952706987 Please go here: http://support.smithmicro.com/techsupport/kb.cfg/php.exe/= enduser/std_adp.php?p_faqid=3D938 to see what kind of information the inc= ident should be updated with in order to get an answer in a timely and ef= ficient manner. If above it states 'No matches were found' there was not enough informati= on provided by you in the original email for a suggestion to be sent. To= update this incident with additional information, use the link below to = update it directly. You may update your incident at http://support.smithmicro.com/techsupport= /kb.cfg/php.exe/enduser/acct_login.php?p_userid=3Dfreebsd-isp@freebsd.org= &p_next_page=3Dmyq_upd.php&p_refno=3D050104-000071&p_created=3D1104851114 If the link above is not available, go to the Login Page: http://support.= smithmicro.com/techsupport/kb.cfg/php.exe/enduser/acct_login.php, follow = the instructions to log in and update your incident. You may also update the incident by replying to this message and placing = your response between the prompts below: [=3D=3D=3D=3D Please enter your reply below this line =3D=3D=3D=3D] [=3D=3D=3D=3D Please enter your reply above this line =3D=3D=3D=3D] Discussion Thread --------------------------------------------------------------- Customer - 01/04/2005 07:05 AM Please read the document. =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File At= tachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D securitynotice.txt, 264 bytes, discarded: unable to save file Question Reference #050104-000071 --------------------------------------------------------------- Product: CheckIt Sub-Product: Professional Edition (Pro) Contact Information: freebsd-isp@freebsd.org Date Created: 01/04/2005 07:05 AM Last Updated: 01/04/2005 07:05 AM Status: Waiting