From owner-freebsd-isp Wed Jun 21 6:32: 0 2000 Delivered-To: freebsd-isp@freebsd.org Received: from guardian.fortress.org (guardian.fortress.org [198.168.253.52]) by hub.freebsd.org (Postfix) with ESMTP id 4810D37B98B for ; Wed, 21 Jun 2000 06:31:50 -0700 (PDT) (envelope-from andrew@guardian.fortress.org) Received: from localhost (andrew@localhost) by guardian.fortress.org (8.9.3/8.9.3) with ESMTP id JAA11907; Wed, 21 Jun 2000 09:31:32 -0400 (EDT) (envelope-from andrew@guardian.fortress.org) Date: Wed, 21 Jun 2000 09:31:32 -0400 (EDT) From: Andrew Webster Reply-To: andrew@pubnix.net To: Jim Sander Cc: freebsd-isp@FreeBSD.ORG Subject: RE: Web tracking software In-Reply-To: Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-isp@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org Hello, Might I suggest that you take a look at webalizer http://freshmeat.net/appindex/1998/01/11/884569634.html. We use this tool with excellent results, and it looks nicer than analog (the customers like this). Anything is better than WT! On Wed, 21 Jun 2000, Jim Sander wrote: > > ** What suggestions do y'all have? Horror stories? Good products? > > We run Analog (http://analog.cx/) with great success. > > We *used* to run WebTrends on a dedicated NT box. Definitely a horror > story- that one machine gave us more trouble than the 10 BSD servers > it was analysing reports for. That's probably as much MS's fault though. > > Still, after more than a year listening to their support staff tell me > that I needed more memory and more processor (despite the fact that > neither was being heavily used) I finally got in contact with a real > programmer there who told me basically "Yeah, real-time analysis has some > bugs- turn it off" which of course fixed the problem, while removing the > greater part of the functionality I needed. > > WT reports tend to track things that simply are not reliable > (click-path and the infamous "user session" concepts) and does a > questionable job at even that. Comparing a WT generated report to an > analog report (or a grep -c on the raw log) yielded a lot of unexplainable > differences. My personal advice is to avoid webtrends like the plague- it > may work for some situations, but definitely not the one I'm in. > > -=Jim=- > > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-isp" in the body of the message > Andrew Webster INTERNET SOLUTIONS PROVIDER President http://www.pubnix.net PubNIX Inc. Access: PPP - SHELL - UUCP - VPN - ... P.O. Box 147 Hosting: WWW - Email - DB - Your Servers - ... C.S.L. QC H4V 2Y3 tel: 514-990-5911 fax: 514-990-9443 To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message