From owner-freebsd-chat@FreeBSD.ORG Thu Nov 16 07:35:33 2006 Return-Path: X-Original-To: freebsd-chat@freebsd.org Delivered-To: freebsd-chat@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id D9C4B16A415 for ; Thu, 16 Nov 2006 07:35:33 +0000 (UTC) (envelope-from mario.reif@gamed.com) Received: from t0auth.gamed.com (gateway.gamed.co.at [195.58.186.226]) by mx1.FreeBSD.org (Postfix) with ESMTP id 1C21143D70 for ; Thu, 16 Nov 2006 07:35:23 +0000 (GMT) (envelope-from mario.reif@gamed.com) Received: from localhost (unknown [127.0.0.1]) by t0auth.gamed.com (Postfix) with ESMTP id 8B6C030 for ; Thu, 16 Nov 2006 08:35:21 +0100 (CET) Received: from t0auth.gamed.com ([127.0.0.1]) by localhost (t0auth.gamed.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 20081-03 for ; Thu, 16 Nov 2006 08:35:20 +0100 (CET) Received: from [192.168.0.200] (unknown [192.168.0.200]) by t0auth.gamed.com (Postfix) with ESMTP id 15A6B71 for ; Thu, 16 Nov 2006 08:35:20 +0100 (CET) Message-ID: <455C14C6.2030500@gamed.com> Date: Thu, 16 Nov 2006 08:35:34 +0100 From: Mario Reif User-Agent: Thunderbird 1.5.0.8 (Windows/20061025) MIME-Version: 1.0 To: freebsd-chat@freebsd.org References: In-Reply-To: Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit X-Virus-Scanned: by amavisd-new at gamed.com Subject: Re: HP Support Fun X-BeenThere: freebsd-chat@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: Non technical items related to the community List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 16 Nov 2006 07:35:33 -0000 Two years ago i had a similar situation with the HP support :-) My DDS-DAT Drive was broken and i called the HP support. The HP Girl was really friendly and asked me a lot of questions - maybe 5-10 minutes or so (everything about the drive, serials, type of defect...) - and here it comes! The last question from the HP girl: "Is this product hardware or software?" .... silence - for some seconds on my side, then "Hardware..." But i got a new drive the next day for free from HP! Michael Hernandez schrieb: > This conversation just took place moments ago. > > > Me: "Hi I'd like to order a replacement hard drive for my proliant > server. I have contract for 4 hour support 24x7. My serial number is > ___, the part number is _____" > > HP Guy: "thank you please hold while I transfer you to the person that > can help you" > > Me: "Sure" > > HP Girl: "Hello How are you today?" > > Me: "I'm fine how are you?" > > HP Girl: "Fine thank you. I see you are ordering a replacement part for > your server. I'm sorry but your contract is only valid between 2006 and > 2007" > > Me (after a pause to reflect): "...isn't it 2006 now?" > > HP Girl: "Please hold." > > Me (to self): "you have got to be f$@%^#g kidding me." > > HP Girl (same girl as before): "Hello how are you today?" > > Me: "I'm fine thank you. Can I have my drive please?" > > HP Girl: "certainly. can you please tell me the part number?" > > Me: "The part number is ___" > > HP Girl: "I see you have 4 hour service, 24x7. Would you like the drive > tomorrow or today?" > > Me: "Ummm today... within 4 hours?" > > HP Girl: "Oh ok!" > > > Sometimes I wonder if this is all just a big joke... as if maybe someone > was recording a video of my reaction to play on some tv show. But it's > not. It's real. I just don't get it lol > _______________________________________________ > freebsd-chat@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-chat > To unsubscribe, send any mail to "freebsd-chat-unsubscribe@freebsd.org" >