Date: Wed, 17 Dec 2014 12:36:29 -0500 From: Bob Gaither <papagaither@gmail.com> To: freebsd-gnome@FreeBSD.org Subject: Need help!!! Message-ID: <B6AC5941-11AC-4B38-A3F8-32069554E9C7@gmail.com>
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I have an external hard drive I can=E2=80=99t unlock. Four years of my =
business is locked up in there! Here are the details:
-You were recommended to me by a friend who works on computers.
-I have above average computer knowledge & skills, having had a =
computer repair business
(Mac, Windows, hardware, software). I tell you this hoping =
you will know I=E2=80=99m not
computer illiterate (though not your caliber!) & can see hope =
in helping me.
-I have a 4 year old landscaping business & depend on my =
computer more than I realized,
until now=E2=80=A6
Here is the hardware I=E2=80=99m using:
=09
-13=E2=80=9D MacBook Pro (Yosemite)
-WD =E2=80=9CMy Passport for Mac=E2=80=9D external hard drive
And here=E2=80=99s my dilemma:
-My previous external hard drive (Maxtor) failed a couple of =
weeks ago.
Last time backed up was mid October, but can=E2=80=99t =
access it.
-Purchased the WD Passport a little over a week ago.
-I installed it, & put a password on it when the =
installation prompted
me to do so, not even thinking I don=E2=80=99t really =
need it. Brain freeze=E2=80=A6
-Macbook hard drive failed this last weekend.
-Apple Store confirmed this last Monday.
-I installed same day & took to Apple to get Yosemite =
back on.
-Went home, attached the WD Passport=E2=80=A6can=E2=80=99t=
remember the
password. I had put it on my computer quickly, in a =
sub-folder
in Mac Mail, but didn=E2=80=99t transfer it to a more =
accessible location.
I have been nearly dead in the water without access to this =
information. WD tells me there is no way to recover & will have to wipe =
the drive and start over. Chris, my friend here, thinks that one of =
your applications can help. I can=E2=80=99t take a chance of losing =
this information, & I=E2=80=99m a small business owner who can=E2=80=99t =
afford data recovery services. If you have the time, could you have =
someone call me & help me work through this? I=E2=80=99m at my wits =
end=E2=80=A6
Regards,
Bob Gaither
Gaither Enterprises
Knoxville TN
(865) 766-9564
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