From owner-freebsd-stable Tue May 25 21:16: 2 1999 Delivered-To: freebsd-stable@freebsd.org Received: from guru.phone.net (guru.phone.net [209.157.82.120]) by hub.freebsd.org (Postfix) with SMTP id 6D1AE15151 for ; Tue, 25 May 1999 21:15:56 -0700 (PDT) (envelope-from mwm@phone.net) Received: (qmail 80141 invoked by uid 100); 26 May 1999 04:15:55 -0000 Received: from localhost (sendmail-bs@127.0.0.1) by localhost with SMTP; 26 May 1999 04:15:55 -0000 Date: Tue, 25 May 1999 21:15:55 -0700 (PDT) From: Mike Meyer To: freebsd-stable@FreeBSD.ORG Subject: Re: [Q] How stable is FreeBSD 3.X ? In-Reply-To: <199905260342.UAA06659@kusanagi.boing.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-freebsd-stable@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG On Tue, 25 May 1999, Geff Hanoian wrote: > I must say, that is the best post I've seen yet. I totally agree. We > need to be constructive. To flame someone for flaming to the list is > pointless. If someone posts such a post, why couldn't, especially > someone on the development team, just say, "Hey, we are concerned with > fixing problems. Can you please post some details and we can help you > out?" Instead of starting off with why the person's post is wrong, and > what they screwed up. The person had a problem, it might, just > possibly be a coding problem. So maybe we as a community should listen > to users. Yes I'd prefer the user originally phrase it properly too, > but it's not a perfect world. Either part of converting everyone to > RedHunk Linux, or part of the solution? Let's see if I got this straight, now. On one hand, you've got a bunch talented software developers which is by nature an egotistical breed. This particular bunch has developed and then *given away* one of the of the most stable OS's around - an act which generally indicates that they are doing it for the ego boo from it. On the other hand you have someone who gives every appearance of being clueless, in that they haven't read the available documentation. This person posts something that is indistinguishable from flame bait insulting something the first group gave away asking nothing, and probably expecting nothing more than a simple thank you. And you expect them to respond to these taunts by asking for more of the same? I don't know anything about the person with a problem. Given his contribution to this group, losing him to Linux is a loss for both groups. On the other hand, repeated behavior of that kind - content-free insults about something you've sweated blood over - is a good way to make people stop giving away their labors. After all, they do it for *themselves*, and to help others. If they decide that the majority of "others" don't want, or appreciate that effort - they'll stop making it available to others. This doesn't mean never saying a bad word about the product. It *does* mean making sure you tell them when you think they've done a good job (because the vast majority *won't*, and they deserve to hear it). Most importantly, it means realizing that when you're asking for a change or fix, you're asking for a *favor*, and approaching it that way. Unlike a commercial vendor, it's perfectly reasonable for the FreeBSD team to answer whining of the "why don't you do it my way" with "we don't want to - you've got the tools, you do it your way." Some people take them up on it - leading to NetBSD, OpenBSD, etc.