From owner-freebsd-questions Thu Jul 9 17:39:11 1998 Return-Path: Received: (from majordom@localhost) by hub.freebsd.org (8.8.8/8.8.8) id RAA24735 for freebsd-questions-outgoing; Thu, 9 Jul 1998 17:39:11 -0700 (PDT) (envelope-from owner-freebsd-questions@FreeBSD.ORG) Received: from lucy.bedford.net (lucy.bedford.net [206.99.145.54]) by hub.freebsd.org (8.8.8/8.8.8) with ESMTP id RAA24729 for ; Thu, 9 Jul 1998 17:39:08 -0700 (PDT) (envelope-from listread@lucy.bedford.net) Received: (from listread@localhost) by lucy.bedford.net (8.8.8/8.8.8) id UAA15770; Thu, 9 Jul 1998 20:28:30 -0400 (EDT) (envelope-from listread) Message-Id: <199807100028.UAA15770@lucy.bedford.net> Subject: Re: Setting up email auto-responders In-Reply-To: <35A5260A.8CAEF2E6@luminaop.com> from Cheryl Kane at "Jul 9, 98 01:20:26 pm" To: cheryl@luminaop.com (Cheryl Kane) Date: Thu, 9 Jul 1998 20:28:30 -0400 (EDT) Cc: freebsd-questions@FreeBSD.ORG X-no-archive: yes Reply-to: djv@bedford.net From: CyberPeasant X-Mailer: ELM [version 2.4ME+ PL38 (25)] MIME-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG Cheryl Kane wrote: > Hello: > > I am the support manager here at Lumina Office Products. I would like > to setup an auto-response for incoming email to our technical support > department. Is this something that is available through FreeBSD? > > Your quick response is greatly appreciated. This is rather easy to do (in a simple minded way, e.g. all mail to "tech@xxxx" gets the same response) with the procmail and formail utility programs, available on nearly any Unix, including FreeBSD. With additional scripting, the autoresponse might be tailored to keywords in the mail's subject line, and the mail possibly be routed to different tech support people. This is not "out of the box" behavior, though. "Some assembly required." Dave -- Sancho Panza: `Microsoft Windows NT Server is the most secure network operating system available.' Don Quixote: `You are mistaken, Sancho.' To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message