Date: Sun, 21 Feb 1999 15:22:56 -0600 From: David Kelly <dkelly@hiwaay.net> To: cjclark@home.com Cc: graeme@echidna.com (Graeme Tait), freebsd-questions@FreeBSD.ORG Subject: Re: FreeBSD vs. Linux (was: a couple ?'s) Message-ID: <199902212122.PAA78104@nospam.hiwaay.net> In-Reply-To: Message from "Crist J. Clark" <cjc@cc942873-a.ewndsr1.nj.home.com> of "Sun, 21 Feb 1999 15:52:24 EST." <199902212052.PAA17470@cc942873-a.ewndsr1.nj.home.com>
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"Crist J. Clark" writes: > [0] But I still do not know if I actually got things working again > much or any faster than I would have without paid tech support. In > fact, I still was forced to resort to Usenet support. The disk crashed > on a Friday and I came into work on Saturday to try to have things in > working order by Monday. The regular SGI tech support only runs > weekdays roughly during U.S. business hours. To get help on Saturday, > my only recourse was help from fellow SGI users and admin (who read > comp.sys.sgi.admin on Saturday afternoons =). That's not quite true. SGI has a 24/7 plan with something like a 1 hour guaranteed initial response. The common support plan (the more affordable one) is open something like 10 hours per day, 5 days per week, off most holidays, and a 4 hour initial reply. It all depends on how many thousands of dollars per year you wish to pay to support one box. -- David Kelly N4HHE, dkelly@nospam.hiwaay.net ===================================================================== The human mind ordinarily operates at only ten percent of its capacity -- the rest is overhead for the operating system. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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