From owner-freebsd-questions@FreeBSD.ORG Wed Jun 28 15:17:25 2006 Return-Path: X-Original-To: freebsd-questions@freebsd.org Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id AF89016A408 for ; Wed, 28 Jun 2006 15:17:25 +0000 (UTC) (envelope-from pobox@verysmall.org) Received: from thing.verysmall.org (thing.verysmall.org [212.100.226.116]) by mx1.FreeBSD.org (Postfix) with SMTP id C058344AA3 for ; Wed, 28 Jun 2006 15:17:24 +0000 (GMT) (envelope-from pobox@verysmall.org) Received: (qmail 62670 invoked by uid 89); 28 Jun 2006 14:40:45 -0000 Received: from unknown (HELO ?127.0.0.1?) (iavor.raytchev@verysmall.org@130.83.72.155) by thing.verysmall.org with SMTP; 28 Jun 2006 14:40:45 -0000 Message-ID: <44A2951D.2090300@verysmall.org> Date: Wed, 28 Jun 2006 16:41:33 +0200 From: "pobox@verysmall.org" User-Agent: Thunderbird 1.5.0.4 (Windows/20060516) MIME-Version: 1.0 To: Charles Burkins References: <44A15FBA.90001@verysmall.org> <000401c69a67$8818e640$3c01a8c0@coolf89ea26645> <44A24B8B.1040904@verysmall.org> <4BDE3B3C-E05B-4D55-99DE-F1776C6938FA@pobox.com> In-Reply-To: <4BDE3B3C-E05B-4D55-99DE-F1776C6938FA@pobox.com> Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit Cc: freebsd-questions@freebsd.org Subject: Re: 24/7/365 commercial support wanted X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 28 Jun 2006 15:17:25 -0000 > It's true they seem to prefer RedHat, but I run FreeBSD on servers > hosted at Rackspace. Their FreeBSD support, in my experience, is > generally excellent, and their pricing is fair. Of course that is for > servers hosted at one of their sites, which may not be what is wanted. We do host there, and their FreeBSD support is great, that's true. However, they do not want to promise it. I tried to convince them to say that they will support it and that I can accept if given shift does not have a FreeBSD capable person, but they are very careful to promise things they can not keep. The perfect thing would have been if they offer the support. They have been answering the phone within 2-3 seconds every time I called the last several years. But may be it is too much for them to promise to support everything. Iv