Date: Mon, 14 Nov 2016 07:06:28 -1000 From: Felix Johnson <felix.the.red@gmail.com> To: Kevin Oberman <rkoberman@gmail.com> Cc: FreeBSD-STABLE Mailing List <freebsd-stable@freebsd.org> Subject: Re: Problems with Dell external USB DVD drive Message-ID: <CAJp9_bariQB_YuAPj3UHEtkAdXs_PY5UwAsE=ABxVdwRwJ9LFg@mail.gmail.com> In-Reply-To: <CAN6yY1v6PcTAVs9r7r1N=6_3oqvJLYLHOCCypGZ7oBYCwSz3ig@mail.gmail.com> References: <CAJp9_bZ3XXN3t-TQhJNWz=VQ5oNgKCtsJc74tcFBOcWoU_BrZw@mail.gmail.com> <CAN6yY1v6PcTAVs9r7r1N=6_3oqvJLYLHOCCypGZ7oBYCwSz3ig@mail.gmail.com>
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Hi Kevin, The drive was plugged in when I used usbconfig. When I plug the drive in, the drive makes a powering-up noise, as if it's trying to align with a disk that may be inside it. Unfortunately, there are no console messages. I've tried the USB 2 and USB 3 ports, with no change - the device powers up but there is no console message. Besides usbconfig, is there another command I can try to probe individual USB ports? Felix Johnson On Sun, Nov 13, 2016 at 9:10 PM, Kevin Oberman <rkoberman@gmail.com> wrote: > On Sun, Nov 13, 2016 at 5:56 PM, Felix Johnson <felix.the.red@gmail.com> > wrote: > >> Hello, >> >> I have a Dell Inspiron 7547, which lacks an internal CD/DVD drive. >> I purchased a Dell DW514 external USB DVD drive, which works in Windows, >> but can't be located in FreeBSD 11.0-p2. I am looking for help in getting >> FreeBSD >> to recognize the device. >> >> Any help is appreciated, since this is an important step to using this >> laptop >> full-time as a FreeBSD workstation. >> >> Here is the information I have on my system: >> >> [fjohnson@laptop /usr/home/fjohnson]$ uname -a >> FreeBSD laptop 11.0-RELEASE-p2 FreeBSD 11.0-RELEASE-p2 #0: Mon Oct 24 >> 06:55:27 UTC 2016 >> root@amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC >> amd64 >> >> [fjohnson@laptop /usr/home/fjohnson]$ sudo usbconfig >> ugen0.1: <XHCI root HUB 0x8086> at usbus0, cfg=0 md=HOST spd=SUPER >> (5.0Gbps) pwr=SAVE (0mA) >> ugen1.1: <EHCI root HUB Intel> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) >> pwr=SAVE (0mA) >> ugen0.2: <USB2.0 Hub vendor 0x05e3> at usbus0, cfg=0 md=HOST spd=HIGH >> (480Mbps) pwr=SAVE (100mA) >> ugen1.2: <product 0x8000 vendor 0x8087> at usbus1, cfg=0 md=HOST spd=HIGH >> (480Mbps) pwr=SAVE (0mA) >> ugen0.3: <USB Receiver Logitech> at usbus0, cfg=0 md=HOST spd=FULL >> (12Mbps) >> pwr=ON (98mA) >> ugen0.4: <product 0x1780 vendor 0x0b95> at usbus0, cfg=0 md=HOST spd=HIGH >> (480Mbps) pwr=ON (450mA) >> ugen0.5: <Portable SSD T1 Samsung> at usbus0, cfg=0 md=HOST spd=HIGH >> (480Mbps) pwr=ON (500mA) >> ugen0.6: <IntegratedWebcamHD SuYin> at usbus0, cfg=0 md=HOST spd=HIGH >> (480Mbps) pwr=ON (500mA) >> ugen0.7: <Touchscreen ELAN> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) >> pwr=ON (100mA) >> >> [...] >> > > >> Thank you! >> Felix Johnson >> > > Can I assume that the drive was plugged in when the usbconfig command was > issued? I don't see any indication of it in the output. I was expecting a > vendor/product that was not known to the system, but that does nto appear > to be the case. the only two not identified have and the first in an Intel > vendor ID and the second appears to be an Asix Ethernet controller, though > the information on that is sketchy. > > When you plug in the drive, the console should show a message. A similar > message should be sent when it is unplugged. Can you try that and report > the message? It should include the vendor and product IDs. > -- > Kevin Oberman, Part time kid herder and retired Network Engineer > E-mail: rkoberman@gmail.com > PGP Fingerprint: D03FB98AFA78E3B78C1694B318AB39EF1B055683 >
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