From owner-freebsd-questions Thu May 30 8:52:47 2002 Delivered-To: freebsd-questions@freebsd.org Received: from dragoncrest.jasnetworks.net (dragoncrest.jasnetworks.net [65.194.254.12]) by hub.freebsd.org (Postfix) with ESMTP id 7FA1937B400 for ; Thu, 30 May 2002 08:52:43 -0700 (PDT) Received: from works (works.jasnetworks.net [192.168.0.2]) by dragoncrest.jasnetworks.net (8.12.3/8.11.6) with ESMTP id g4SFV6XJ012883 for ; Tue, 28 May 2002 11:31:07 -0400 (EDT) (envelope-from raiden23@netzero.net) Message-Id: <4.2.0.58.20020528112651.009569e0@pop.netzero.net> X-Sender: raiden23@pop.netzero.net (Unverified) X-Mailer: QUALCOMM Windows Eudora Pro Version 4.2.0.58 Date: Tue, 28 May 2002 11:31:48 -0400 To: freebsd-questions@FreeBSD.ORG From: Lord Raiden Subject: Trouble Ticket Tracking?? Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii"; format=flowed Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG Hi all. I'm going to be needing to start a ticket tracking system here soon so we can track all of the requests for changes to the IS cluster, results, if it was resolved, repairs to computers, the networks, etc. Our network is getting big enough now that I need a pro-active way to track all changes and updates to the network much better than my current system. Anyone got any good suggestions? - The Raiden Knows "Remember amateurs built the ark -- professionals built the Titanic." - Unknown "Just when you think you have life figured out and all is going well, watch your step, for you are about to fall." - Ancient Proverb To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message