Date: Fri, 13 Oct 2000 11:39:24 -0500 From: "Doug Poland" <doug@polands.org> To: "Peter Jones" <pjones@pmade.org>, <john@drexeltech.com>, <shovey@buffnet.net> Cc: "FreeBSD Questions" <FreeBSD-Questions@FreeBSD.ORG> Subject: RE: Cable modem ISP keeps timing out Message-ID: <NDBBKMNOJKJGAEKJNLIAKEOKELAA.doug@polands.org> In-Reply-To: <Pine.BSF.4.21.0010130906240.99618-100000@pmade.org>
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I just got off the phone with a tech from RoadRunner. He seemed knowledgeable (at least he wasn't afraid of an 80486 FreeBSD gateway :) He told me that all they need in their database is the MAC of the cable modem, which they have. He doesn't think it's a DHCP lease issue after we examined my dhclient.leases file and looked at the renew, rebind, and expire date/times. From his end, he's going to ping my cable modem non-stop until the problem develops (which it probably won't now that I'm trying to trace it) and take it from there. I'll post the results when I get them. Thanks for your help so far! Doug > -----Original Message----- > From: owner-freebsd-questions@FreeBSD.ORG > [mailto:owner-freebsd-questions@FreeBSD.ORG]On Behalf Of Peter Jones > Sent: Friday, October 13, 2000 11:09 > To: FreeBSD Questions > Subject: Re: Cable modem ISP keeps timing out > > > I had to give my MAC address to my ADSL ISP as well to keep > the connection alive. After some timeout the connection would > drop, but in my case, a little outbound traffic and it came > back up. > > They put an arp entry somewhere and now the connection does > not timeout. > > On Fri, 13 Oct 2000, John Turner wrote: > > > > > RoadRunner uses DHCP. Their terms of service do not allow a > dedicated IP > > (unless you pay extra, I think the extra package is called "Home > > Networking"). > > > > I have RoadRunner, my firewall is FreeBSD 3.4 RELEASE. My external > > interface is configured using dhcp in rc.conf, and it works > fine. When I > > first hooked the firewall up, after I moved, I experienced the same > > problems you're having. The solution for me was to call them > and add the > > MAC address for my firewall's external NIC to their database. > They use the > > MAC to determine if a certain NIC is allowed to access their > network. They > > allow up to 3 different MAC addresses per account. Previously, > the only > > MAC they had on file was the one for my laptop (which was all I > had when > > the guy did the install). > > > > So, a default RoadRunner setup needs DHCP, and the MAC for your > NIC needs > > to be in their database (max of 3 MACs). Make sure > > "ifconfig_external-NIC=DHCP" is in your rc.conf file. > > > > As a temporary fix, before I discovered their rule about MAC > addresses, was > > for me to do > > > > bash# ifconfig external-interface-name down > > bash# ifconfig external-interface-name up > > > > A shutdown or reboot isn't necessary. However, this got tedious after > > awhile, so I researched and found the MAC restriction at > > http://help.rr.com. I've seen other posts saying that the MAC > addresses > > don't matter with RoadRunner, and perhaps this is the case in some > > locations in the US. For me, however, over MediaOne cable in > Michigan, the > > MAC address most definitely makes a difference, and DHCP is > most definitely > > used (as of October 9, 2000). If you're looking for a > dedicated IP, you > > will have to pay extra (if it's even available). > > > > HTH > > > > - John Turner > > > > At 07:58 AM 10/13/2000 -0500, Doug Poland wrote: > > >Content-Transfer-Encoding: 7bit > > > > > >Gurus, > > > > > >Two or three times a day I will lose my > > >"connection" to the outside world with > > >RoadRunner cable service. I can ping > > >my NIC and cable modem but nothing else. > > > > > >I can "reset" by doing a shutdown <ctrl> d > > >Then I get the same IP address, netmask > > >(I think), and DNS's. Then connectivity > > >is back. > > > > > >So I have two questions: > > > > > >1. How can I re-establish connectivity > > >without re-booting. I've tried > > > > > > # dhclient ed0 > > > > > >but I lose the IP address I did have and > > >returns an error message (sorry can't recall > > >it right now). So I end up rebooting. > > > > > >2. I'd like to know what is going on so I > > >can start complaining to my cable ISP. It's > > >mildly inconvenient when I'm at home and can > > >work on the console of the gateway. When > > >I'm working away from home, it's a real > > >hassle. > > > > > > > > >Regards, > > >Doug > > > > > > > > >To Unsubscribe: send mail to majordomo@FreeBSD.org > > >with "unsubscribe freebsd-questions" in the body of the message > > > > > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > > with "unsubscribe freebsd-questions" in the body of the message > > > > -- > ....................................................................... > : Peter Jones : Unix Geek - Four Wheeling : > : pjones@pmade.org : Code Writing - Jesus Freak : > :....................................:................................: > :echo er|perl -0160 -pe ';$;=ord$/;s;^;"\U$/".chr($\;-11).chr$\;+4;e;': > :.....................................................................: > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-questions" in the body of the message > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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