From owner-freebsd-questions  Thu Feb  7  4:30:55 2002
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Date: Thu, 7 Feb 2002 07:30:41 -0500
From: Michael Lucas <mwlucas@blackhelicopters.org>
To: "Roger 'Rocky' Vetterberg" <listsub@rambo.simx.org>
Cc: Peter Leftwich <Hostmaster@Video2Video.Com>,
	questions@FreeBSD.ORG, support@windriver.com, inquiries@windriver.com
Subject: Re: FreeBSD 4.3 CDROM, Tech support?
Message-ID: <20020207073041.B54438@blackhelicopters.org>
References: <20020206140157.Q31249-100000@earl-grey.cloud9.net> <3C626CE9.4030303@rambo.simx.org>
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In-Reply-To: <3C626CE9.4030303@rambo.simx.org>; from listsub@rambo.simx.org on Thu, Feb 07, 2002 at 01:02:49PM +0100
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Actually, BSDi/Wind River does include telephone support with some of
their CDROM distributions.  See www.windriver.com for info.

On Thu, Feb 07, 2002 at 01:02:49PM +0100, Roger 'Rocky' Vetterberg wrote:
> Peter Leftwich wrote:
> 
> >Hello,
> >
> >I purchased a 4 CDROM set of FreeBSD 4.3 which arrived last April 2001.
> >
> >I was told that 30 days of telephone tech support was included.
> >
> >(1) What is the telephone number and hours of operation?
> >(2) Do the 30 days begin after the first reported incident or help ticket?
> >
> >Thanks,
> >
> >--
> >Peter Leftwich
> >President & Founder
> >Video2Video Services
> >Box 13692
> >La Jolla, CA, 92039 USA
> >+1-413-403-9555
> >
> If you were promised 30 days tech support, I suggest you ask the person 
> that promised you that.
> AFAIK, the FreeBSD project has never offered any techsupport.
> FreeBSD is free software, and comes with no guarantees or promises.
> 
> --
> R
> 
> 
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-- 
Michael Lucas		mwlucas@FreeBSD.org, mwlucas@BlackHelicopters.org
my FreeBSD column: http://www.oreillynet.com/pub/q/Big_Scary_Daemons

http://www.blackhelicopters.org/~mwlucas/

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